Head of Global Quality
1 week ago
No7 Beauty Company is composed of five well-known brands - No7, Liz Earle, Soap & Glory, Botanics, and Sleek MakeUP. The company is committed to creating top-quality beauty products for all, by constantly innovating and challenging norms with groundbreaking products, proven outcomes, and a positive impact. No7 Beauty Company prides itself on scientific innovation, environmental sustainability, and social responsibility. As an equal opportunity employer, the company promotes a culture of diversity, equity, and inclusion.
Job Title: Head of Global Quality at No7 Beauty Company
About the Role:
This is a unique opportunity to work in quality management for a rapidly expanding global beauty brand. We are looking for a dynamic Head of Quality to oversee quality management initiatives across all brands and markets. The ideal candidate will have a strong background in quality control and assurance in the consumer packaged goods (CPG) industry, with a focus on driving continuous improvement and ensuring regulatory compliance.
Key Responsibilities:
- Lead the global quality team to ensure compliance with KPIs, regulatory standards, and group quality requirements.
- Develop and implement a comprehensive quality strategy aligned with company objectives and regulatory standards.
- Oversee all aspects of quality control processes, including product testing, inspection, and validation, to maintain adherence to specifications and standards.
- Own the development, deployment, and maintenance of the Quality Management System (QMS) to ensure compliance with global and company requirements.
- Manage consumer complaints and feedback effectively, leading serious incident investigations and ensuring product quality throughout the lifecycle.
Requirements:
- Proven leadership in developing and leading teams of subject matter experts.
- Extensive understanding of quality in a product/brand/CPG environment.
- Strong influencer with experience in senior stakeholder management.
- Ability to lead through serious incident investigations with calmness and pragmatic decision-making.
- Knowledge of cosmetic and SPF regulatory landscapes.
Benefits:
- Retirement Savings Plan
- Enhanced maternity/paternity/adoption leave pay
- Discretionary annual bonus
- Generous discounts on company brands and partner businesses
- Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, and more.
If you are successful in your application, our recruitment team will contact you for an interview. If not successful, you will receive a notification via email. Full-time roles can be discussed for part-time or job share options. We provide reasonable adjustments to support you during the application and interview process.
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