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Team Leader Apprentice

3 months ago

Mumbles, City and County of Swansea, United Kingdom Lifetime Training Full time

As a Team leader apprentice, you'll lead by example making sure the team have everything they need so the shift runs like clockwork You'll make sure the team maintain high standards and that our customers are kept happy.

Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home.

Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.

We're all about rewarding our teams hard work, that's why
You'll receive a competitive salary, pension contribution as well as:

  • The chance to further your career across our well-known brands
  • As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
  • Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.


 Wage Stream
  • Access your wage before payday for when life happens.


 Retail discounts
  • Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. so you can enjoy a weekend away without breaking the bank
  • Free employee assistance program
  • Mental Health, wellbeing, Financial, and Legal support because you matter
As a Team leader apprentice, you will

  • Provide customers with a heartfelt and memorable experience each and every time they visit
  • Deputise the management team and resolve any issues that arise in their absence
  • Help organise and coordinate the team during a busy shift making sure everything runs like clockwork.
  • Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you'll bring

  • A great eye for detail, making sure every pint is poured to perfection
  • A role model to the team on giving great service and making sure every customer receives a warm welcome
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift
  • A positive cando attitude to and real team player
What your apprenticeship includes

  • A mixture of face to face and skype/phone catch ups every 6 weeks to discuss feedback and progress
  • A mixture of on and off the job training, including workshops and webinars
  • Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
  • The chance to get Functional Skills in English and maths (if you don't already have GCSE)
  • A Hospitality Team leader Apprenticeship Qualification once you have completed the 15 month programme
  • Requirements and Prospectus
    Desired Skills


 Previous FOH experience
  • Hospitality experience
  • Strong communication skills
  • Ability to work under pressure in a fast paced environment
  • Organised multitasker
  • Good team work ethic
  • Creativity and imagination for food presentation

Personal qualities

  • Passionate about developing your skills in the hospitality sector
  • A willingness and desire to learn
  • A smart and tidy appearance
  • Tact and diplomacy for dealing with demanding customers
  • High standards of cleanliness and hygiene
  • A flexibility to work weekends and evenings

Qualifications required
No previous qualifications required but must have previous experience in a supervisor role within Hospitality.

Future prospects
Ongoing training and development within Greene King as well as through the apprenticeship training programme.

Training to be delivered
Hospitality Supervisor L3 Apprenticeship
Functional Skills in English and maths

  • About the EmployerGreene King is the country's leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels in towns, villages and citycentre high streets across England, Wales and Scotland. With a rich heritage of over 200 years, we brew awardwinning beers and operate managed, tenanted, leased and franchised pubs from our headquarters in Bury St. Edmunds.

Employer
Woodman (Blackpill)

Visit employer website
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Address
120 Mumbles Road

Vale of Glamorgan

West Glamorgan

SA3 5AS

The map below displays the employer's location, please check travel times before applying.