Project Officer

2 weeks ago

Scunthorpe, North Lincolnshire, United Kingdom Healthwatch North Lincolnshire Full time

Job description - Project Officer
Responsible to - Healthwatch Delivery Manager

Hours - part time 17.5 hours a week

Salary £ pro rata for part time.

(Equivalent £11.54 p/h)

Scope


Healthwatch was established as a statutory service in April 2013 with the purpose of being the consumer champion for local health and social care provision.

Healthwatch has a wide remit and has a number of legal powers to help ensure that patient and public voice is at the heart of how health and care services are designed and delivered.

Each Local Authority area in England has its own Healthwatch service, and our Group (Hull CVS and MNH) holds the contracts for all Healthwatch in the Humber region.


Overall objective


The overall objective of the role of Project Officer is to lead on all engagement, patient experience and intelligence gathering related to one of the following designated care areas of work in the Healthwatch locality.


  • Primary Care
  • Secondary Care and Mental Health
  • Community services
  • Adult Social care, LD and SEND


The post holder will work closely with the Healthwatch Manager and wider team to effectively represent the patient and public voice and contribute towards the implementation of improvements to one of the above service areas.


Main duties-
Act as main point of contact for feedback and enquiries related to one of the above service areas.

Specific Duties and Responsibilities:

Intelligence gathering

  • Responsible for collating patient experience and feedback related to designated care area.
  • To work with fellow team members, the external NHS Complaints Advocacy Service and other external partners to ensure the triangulation of all patient feedback mechanisms in designated care area.
  • Responsible for attending meetings related to designated care area to share feedback and gather further intelligence.
  • Contribute to monthly intelligence reports all data around designated care area.
  • To analyse, interpret and present the results of the patient experiences collected, and ensure information collected is feeding in to Healthwatch research, investigations and workplan setting.
  • To lead on the collection of statistical data and background information in designated care area that will support investigations and research projects.
  • Leading on investigation of issues where appropriate, including development of surveys, delivery of focus groups and report writing with support from the Healthwatch Manager.

Engagement and communications

  • Act as main point of contact for feedback and enquiries related to one of the above designated health and care service areas.
  • Responsible for leading all engagement with designated care area including face to face engagement activity at a range of settings to raise the profile of Healthwatch and ensure members of the public understand its role and remit.
  • Responsible for ensuring the hardest to reach and seldom heard groups are aware of the work of Healthwatch and how they can have their voices heard.
  • Working with volunteers to involve them in engagement activity, and where appropriate utilise the enter and view function with volunteer support.
  • Work with colleagues to coordinate social media communications around designated care area and contribute to external communications such as the Healthwatch newsletter.

Wider responsibilities

  • Contribute to the information and signposting function of Healthwatch by responding to requests for support, and where required, refer to other services.
  • Lead on initiatives that actively promote patient rights and choices; and helps improve public knowledge of today's care services and routes to access.
  • To produce periodic reports about patient experiences gathered and trends identified, and to contribute to Healthwatch quarterly and annual reports.
  • Project Officers will be required to support the work of their colleagues and as such will be expected to be involved in projects outside of their remit from time to time as the needs of the service change.

General Duties:

  • To ensure that members of your team and wider Meeting New Horizons/Hull CVS are kept adequately informed of your work as appropriate and that information is provided as requested by your line manager.
  • To participate in planning and team building activities within Meeting New Horizons/Hull CVS.
  • To take part in supervision / appraisal meetings as agreed in line with Meeting New Horizons/Hull CVS policy.
  • To undertake inservice training as appropriate.
  • To respect confidentiality of all information acquired through working at Meeting New Horizons/Hull CVS within the framework of the confidentiality policy.
  • To work in a selfservicing capacity.
  • To adhere to Meeting New Horizons/Hull CVS policies and procedures.


To undertake any other duties commensurate with the level of responsibility of this post which you may be asked to undertake by the Meeting New Horizons/Hull CVS Chief Executive.


Job Type

  • Project Engagement Officer

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    Project Engagement Officer (Multiply)Work Base:Ashby LinkLocation:ScunthorpeSalary:Grade 6: £25,409 to £28,371 per yearHours: 37 hours per weekContract Type:Temporary Until 31 March 2025Position Type:Full TimeDBS:Yes Enhanced with Barred List CheckClosing Date:Saturday 21 January 2023 The role will involve providing comprehensive support to the Multiply...

  • Project Support Officer

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    With a significant capital investment programme, we require a highly motivated Project Support Officer to join our Capital Projects Team on a Fixed Term basis (until the end of April 2024), to support the delivery of a range of construction, refurbishment, and back-log maintenance projects.The successful applicant will have experience in supporting Capital...

  • Business Transformation Project Officer

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom DN Colleges Group Full time

    The vacancy DN Colleges are recruiting a Business Transformation Project Officer to join our innovative team at North Lindsey College. You will play a pivotal role in transforming our business processes, we are seeking a dynamic individual who is passionate about driving change and delivering excellence. The purpose and scope of the Project Officer role...

  • Project Engagement Officer

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    The role will involve providing comprehensive support to the Multiply Project and Project Team. This includes engaging with Multiply applicants and commissioned partners to ensure they meet all requirements, processes, procedures and timescales.If you would like to discuss this role, or have any questions please contact Beth Elliott on

  • Information Governance Project Officer

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    An exciting opportunity has arisen to join the Information Governance Team on a temporary basis to cover maternity leave. Have strong organisational and time management skills Have a good attention to detail. Have the ability to develop strong working relationships. Have the ability to find solutions and be willing to question and challenge. Have an...

  • Events Officer

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    An amazing opportunity is available to join the Events team. We are looking for a dynamic and hardworking Events Officer to be part of the team. If you have: - Experience in event management - Strong organizational and project management skills - Ability to work both independently and with a team - Comfort with a fast-paced environment and flexible...

  • Office Administrator

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom DS Projects Ltd Full time

    DS Projects Ltd are looking to expand their team again.We have an opening for a new team member to work within our office.We pride ourselves on having an excellent reputation with our clients and you will have the opportunity to widen your own skills whilst being part of our team.Job Summary:Duties: Conduct data entry tasks accurately and efficiently...

  • Project Coordinator

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom Double Impact Services Full time

    'INSPIRING CHANGE AND POSITIVE CHOICEDouble Impact is a registered charity and not for profit organisation, established in 1998.Our Mission is to provide a quality service, which promotes recovery and community integration for people who have experienced problematic drug and alcohol use. This is achieved by providing opportunities for personal development,...

  • Environment Officer

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time

    North Lincolnshire has a wealth of built heritage, including 1,088 listed buildings, 17 Conservation Areas and 46 Scheduled Monuments. Highlights include the Humber Bridge, the Thornton Abbey Augustinian Monastery and St Peter's Church in Barton-upon-Humber.North Lincolnshire Council want to increase prosperity for North Lincolnshire - for our residents, our...

  • Planner

    3 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom ONE WAY Full time

    Planner required to join leading civil engineering contractor in the Scunthorpe area. The Planner will ideally come from a civil engineering background with project experience covering water, power, highways, roads, earthworks, rail and RC structures. The Planner will be responsible for project planning and programming for both tendered projects and live...

  • Administrator

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom Talent Finder Jobs Full time

    Job DescriptionAdministrator | Scunthorpe | Office based | Between 20-35 hours per week, depending on the evolving needs of the role | up to £11.50 per hourOur client delivers a wide range of industry-specific services such as catalyst handling, silo cleaning work, industrial chemical services and decontamination work.If you're ready to take the next step...

  • IT Field Service Engineer

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom Rise Technical Recruitment Limited Full time

    IT Field Service Engineer Scunthorpe £25,000-£30, Days Annual Leave + Healthcare + Progression + 5% Matched Pension + TrainingExcellent opportunity for an IT Engineer with a full Driver's License to join a growing department of a well established organisation offering a good training/upskilling programme, technically fascinating and challenging projects,...

  • Operational Support Assistant 5249012

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom Essential Employment Full time £13

    Operational Support Assistant Contract Full Time NEW Operational Support Assistant needed in Scunthorpe. The hourly rate is £12.50ph PAYE This is a temporary role The reference number is: The successful candidate will provide administrative support to the team including technical and data administration. Business Administrator needed in Macclesfield...

  • Human Resources Supervisor

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom Chase and Holland Full time

    HR Manager - Scunthorpe - Competitive Salary & Benefits Chase & Holland are proud to be working exclusively with a thriving SME distribution business who are currently seeking an experienced and confident HR Manager to join their team. This is an exciting and newly created opportunity within the business, offering scope for the right candidate to mould and...

  • HR Manager

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom Chase and Holland Full time

    HR Manager - Scunthorpe - Competitive Salary & Benefits Chase & Holland are proud to be working exclusively with a thriving SME distribution business who are currently seeking an experienced and confident HR Manager to join their team. This is an exciting and newly created opportunity within the business, offering scope for the right candidate to mould and...

  • Graduate PhD Scientist, Polymer Nanocomposites

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom Recruitment Resolution Full time

    Join Our Team!We are currently looking for someone to join our team as a Research and Development Scientist. If you are passionate about chemistry, materials science, and innovation, this could be the perfect opportunity for you.Basic salary up to £36k per year.+ Stock incentive options available.Exciting graduate/PhD career opportunity in an...

  • HR Manager

    4 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom Chase and Holland Recruitment Ltd Full time

    HR Manager – Scunthorpe – Competitive Salary & BenefitsChase & Holland are proud to be working exclusively with a thriving SME distribution business who are currently seeking an experienced and confident HR Manager to join their team.This is an exciting and newly created opportunity within the business, offering scope for the right candidate to mould and...

  • Practice Management Accountant

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom Chase And Holland Full time £35,000 - £45,000

    Management Accountant Sector Accountancy & Finance Job Type Contract Hours Full Time Interim Management Accountant – Scunthorpe – up to £45,000 Chase & Holland are excited to be working with a manufacturing business, who are market leaders with a great reputation as a supplier and employer. They are recruiting an Interim Management Accountant to...

  • Accounts Payable Controller

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom HBP Group Full time

    The HBP Group is a dynamic and growing IT company with a commitment to excellence in everything we do. We are currently seeking a motivated and detail-oriented Accounts Payable Controller to join our finance team.If you are looking for a challenging and rewarding career in finance, we want to hear from youWho are we?The HBP Group is the number one choice for...

  • Quartz Production Operative

    2 weeks ago

    Scunthorpe, North Lincolnshire, United Kingdom Wren Kitchens Limited Full time

    About The CompanyWren Kitchens are not only passionate about kitchens, but we are also passionate about our people We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK's Number 1 place to work This is thanks to our team, the Wren family, who have inspired us to...