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Front of House Staff
3 months ago
General Summary:
Primary Duties:
- Waiting and serving customers with a friendly demeanor.
- Bartending, including preparing cocktails and serving beverages.
- Basic understanding of Wine and Sommelier Service.
- Handling Coffee orders and preparing hot beverages.
- Directing guest queries to the appropriate department as needed.
- Taking guest bookings for the restaurant.
- Showing guests to event spaces as required.
- Answer general enquiries about the hotel, spa and grounds.
- Ensuring high standards of cleanliness and hygiene.
- Regular cleaning tasks to maintain a tidy and organised work environment.
- Being flexible to adapt to a variety of tasks.
- Using initiative and common sense to handle unexpected situations.
Skills and Qualifications:
- Problemsolving abilities
- Strong communication and interpersonal skills
- Excellent customer service
- Flexibility
- Discretion and Sensitivity
- Excellent ability to prioritise tasks.
- Attention to detail.
Experience:
- Previous experience in hospitality industry (ideal)
- Previous experience in retail
- Previous experience with a public facing role
- Previous experience with Point of Sale
Education:
- GCSE Math pass or equivalent
- GCSE English pass or equivalent
Remuneration and Benefits:
- Monthly tips, calculated and distributed with wages.
- Discounted Food and Drinks.
- Complimentary Spa and Gym Access.
- Opportunity to progress within the hospitality industry.
This job description is an outline of the main aspects of the job role however is not exhaustive and may from time to time vary according to the needs of the business.
Job Type:
Zero hours contract
Pay:
£11.44 per hour
Expected hours:
per week
Benefits:
- Company events
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Gym membership
- Onsite gym
- Onsite parking
Day range:
- Holidays
- Monday to Friday
- Weekend availability
Physical setting:
- Bar
- Bistro
- Casual dining restaurant
- Hotel
- Resort
- Restaurant
- Upscale casual restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Experience:
- Catering: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Bar
Work Location:
In person
Application deadline: 31/05/2024
Reference ID:
MRSCHHFOHREST
