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Account Support Specialist

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London, Greater London, United Kingdom Copia Digital Full time

Copia is a digital agency based in Rochester, specialising in creating websites and other online investor communications for listed companies, companies in the IPO process, and asset managers.

Our team combines technical expertise with finance industry experience to deliver exceptional results for our clients.

Role descriptionnThis is a full-time role for an Account Support specialist. Your daily tasks will involve helping to manage customer accounts, providing customer support, and ensuring client satisfaction.

You will also be responsible for analysing customer data, maintaining effective communication with clients, and assisting other team members with questions related to customer accounts.

This role will be based in our office in Rochester.

RequirementsnInterpersonal skills, communication, and customer support abilitiesnAnalytical skillsnExcellent written and verbal communication skillsnAbility to work both independently and in a teamnProficiency in with emails and office applicationsnAccount management experience is a major plus