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IT Support Engineer

3 months ago

Horley, Surrey, United Kingdom Proactive Appointments Full time

Exciting Opportunity as an IT Support Engineer at a Company in Gatwick

Are you an IT Support Engineer with 1st/2nd line experience? We have a 6 Month Contract Role available inside IR35 that might just be what you're looking for Join our client's team and showcase your excellent communication skills by supporting users over the phone, via email, and in person.

Key Skills for IT Support Engineer:

  • Proven background as a support desk technician or in a customer support position
  • Tech-savvy with knowledge of office automation tools, service desk, and desktop support
  • Familiarity with computer systems, PCs, mobile devices, and various tech products
  • Able to diagnose and resolve basic technical issues efficiently with a 60% first contact fix rate
  • Outstanding communication abilities
  • Customer-focused and composed under pressure

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