Customer Service and Administration Assistant

2 weeks ago

London, Greater London, United Kingdom 606 Club Full time
Founded in 1976, the 606 Club is a live music venue based in Chelsea.

We are currently looking for a hard-working individual with initiative to join our small, dedicated team in a busy but rewarding environment.


We require someone who is organised, conscientious and accustomed to managing a variety of time-sensitive tasks with a personable and professional manner and ability to communicate effectively with a variety of customers.

Please see below a selection of the general tasks and responsibilities of the role:

Bookings Management

  • Deal with customer bookings via e mail and phone
  • Deal with collecting all details & prepayment for specific events (ie. NYE & Valentines)
  • Communicate with evening management regarding staffing levels
  • Communicating with management about table allocation.
  • Handover in the evening for any specific requests to evening management team.

General Administrative tasks

  • First line for every phone call placed into venue.
  • Taking deliveries.
  • Check delivered post on a daily basis & file.
  • Filing of financial takings using Excel
  • Maintenance of membership database and processing of new and renewed memberships
  • Managing levels of Club merchandise

Essential

  • Administrative experience
  • An eye for detail and accuracy in all tasks
  • Customer service skills
  • Excellent written and spoken English

Preferred

  • Admin experience in an events or hospitality environment
  • Interest in music

Job type:
Permanent

Hours: 36 per week weekdays TBD, with a half-day Saturday

Salary:
starting at London living wage (currently £11.95 per hour), to be reviewed after 3 and 6 months.

Job Types:
Full-time, Permanent

Salary:
£11.95 per hour

Benefits:

  • Casual dress
  • Employee discount
  • Sick pay

Education:

  • A-Level or equivalent (required)

Experience:

  • Customer service: 1 year (preferred)

Language:

  • English (required)

Work Location:
In person

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