Sterile Services Administrator

2 weeks ago


London, Greater London, United Kingdom Lewisham and Greenwich NHS Trust Full time
Sterile Services Administrator (Apprentice)


The post holder will support the Training & Quality Manager in the provision and development of a professional Sterile Service to the Trust and its customers.

This will be achieved by providing a full range of secretarial and administrative duties in all aspects of the sterile process, procedures and departmental accreditation.

This role requires good communication skills as the post holder will provide a customer focused service to staff, managers, external customers and suppliers.


  • Administrative support to the Sterile Services The key duties are;
  • Photocopying
  • Typing and editing Quality Management System (QMS) documents / forms
  • Filing
  • Assist in the preparation for meetings, arrange venue, attendees' type and issue agenda, take and manage minutes.
  • To arrange with internal and external subcontractors for the regular calibration, validation tests and servicing of the Sterile Services decontamination equipment, report faulty equipment and track repairs.
Maintain an up to date Sterile Services QMS database ensuring data capture is relevant and meets requirements

Lewisham & Greenwich NHS Trust was established on 1st October 2013

The Trust is responsible for:

  • University Hospital Lewisham
  • Queen Elizabeth Hospital in Woolwich
  • A range of community health services in Lewisham
  • Administrative support to the Sterile Services The key duties are;
  • Photocopying
  • Typing and editing Quality Management System (QMS) documents / forms
  • Filing
  • Assist in the preparation for meetings, arrange venue, attendees' type and issue agenda, take and manage minutes.
  • To arrange with internal and external subcontractors for the regular calibration, validation tests and servicing of the Sterile Services decontamination equipment, report faulty equipment and track repairs.
  • Maintain an up to date Sterile Services QMS database ensuring data capture is relevant and meets requirements.
  • Maintain spreadsheets for input of information incorporating formulae for calculation of data, maintaining accuracy and high standards of presentation.
  • Provide when requested Sterile Services production, staffing and capacity figures.
  • Amend product specification check sheets on the Sterile Services tracking system and extract reports.
  • To issue invoices on a monthly bases using the Sterile Instrument Tracking System.
  • Maintain staff records including training, staff development and attendance.
  • Maintain departmental policies and procedures that require periodic review, with direction from the Training & Quality Manager or the Supervisor.
  • Assist with the raising of orders, product searches, stock takes and surgical instrument repair orders under the direction of the Supervisor.
  • Assist in monitoring risk associated with health and safety and maintain a risk register.
  • Co-ordinate visitors to the department and assist there compliance with the Trusts security policies
  • Comply with data protection by following Trust policies in relation to IT equipment etc.
  • Maintain and update databases and spreadsheets relevant to the Sterile Services Department including major incident contact list using word, excel access.
  • Create and update staff rotas.
  • Devise and maintain effective filing both electronically and in hard copies for all departmental documentation i.e. correspondence, personnel files and the QMS. Also to be responsible for maintaining the department shared drive.
  • Liaise with Occupational Health Department upon the request of Sterile Services management team.
  • Maintain Sterile Service action plans.
  • To demonstrate equality and diversity to staff and clients in accordance with Trust policies. To treat all colleagues with dignity and respect maintaining a good level of inter team working and support to each other.
  • Responsible for maintaining and updating their knowledge of innovations in the Sterile Services industry and informing the line manager of their personal training needs through the appraisal process and to ensure that own mandatory training is current and up to date.
  • Undertake any other relevant duties when required by the Production & Quality Manager or nominated deputy in line with the key purpose of the post.


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