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Receptionist/Administrator - Sunray Surgery
3 months ago
Job Title: Receptionist/Administrator at Sunray Surgery, Surbiton
The Kingston GP Federation (Kingston GP Chambers) is looking for a top-notch Receptionist/Administrator to join the team at Sunray Surgery in Surbiton. Sunray Surgery is a well-established GP Practice that provides high-quality healthcare services to about 5,000 patients in a friendly environment.
Main Responsibilities:
- Provide efficient reception service to patients and visitors
- Handle general enquiries and appointments
- Ensure patients needing urgent care are seen promptly
- Explain practice procedures to new patients
- Manage phone calls, home visit requests, and prescription orders
- Prepare paperwork for surgeries and clinics
- Inform patients of charges for services
- Keep patient records organized
About Kingston GP Chambers:
Kingston GP Chambers collaborates with NHS practices in the area to provide various healthcare services. They are dedicated to enhancing patient access to primary care and offering extended hours appointments.
Additional Information:
The ideal candidate will have strong communication skills, computer proficiency, and previous experience in a customer-facing role.
Person Specification
Qualities/Attributes
Essential
- Organizational skills
- Good communication skills
- Ability to maintain confidentiality
- Team player
- Flexibility
Knowledge and Skills
Essential
- Proficiency in Microsoft Word and Excel
- Interpersonal skills
Qualifications
Essential
- GCSE Maths
- GCSE English
- Commitment to professional development
Experience
Essential
- Previous public-facing roles
- Reception and customer service experience
Desirable
Prior work experience in a GP Practice Experience with the EMIS Web System