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Planner - 3 Month Ftc

3 months ago

Hitchin, Hertfordshire, United Kingdom Fortem Solutions Ltd Full time

The Role

Due to rapid growth and continuous success we are currently recruiting for a Planner to join our team at our Birmingham Council branch.

This is an initial 3 month fixed term contract.

Benefits:

  • 24 days annual leave + bank holidays & your birthday off Pay review every January 26 weeks full pay maternity leave 8 weeks full pay paternity leave Discounted gym memberships at national and local gyms Up to £3,000 colleague referral fee Other benefits including dental care, private healthcare, cycletowork scheme, mobile phone provider discounts & more

The Project

The role requires you to:

  • Allocate work to trades people within given time scales
  • Resource work efficiently by being aware of tradespeople's availability and knowing where they are at all times
  • Promote and maximize 1st time fix
  • Management of 'Impact Diary' or equivalent through updates of Impact and DRS appointment slots according to resource available
  • Monitor and report service delivery issues to senior service controller
  • Manage, move and reschedule jobs to ensure that service levels are met, minimise travel time and to ensure available resources for delivery
  • Ensure diary commitments are reflected with WIP report analysis and make necessary changes to reflect desired results
  • Conduct daily check to ensure tradespeople are fully using their PDA's
  • Produce client reports e.g. H+F Oracle report and service failure report
  • Manage appointments and an appointment system

Essential and Desirable Criteria

Personal Qualities

At Fortem we look for a balance of skills and experience but just as important to us are your values and behaviours.

Sound like you? If so, come and join our Paragon branch, and become a great ambassador of our business.

Additional Information
Some flexibility in working patterns is to be expected.

We offer you a bright future, one where you will have the opportunity to develop your career with a fast moving, forward thinking company, who recognises and rewards your achievements.


About Us
Here at Fortem we are passionate about people, with a real focus and drive around continuous development. We strongly believe that this passion has allowed us the success we have enjoyed in recent years.

Above everything else you will be joining a values based business:
our values are at the centre of every activity we undertake.

Having the right talent, coupled with the right culture and values, ensures that we have a sustained future and a trusted brand in our respective markets.


Job Reference:
FOR02980