Claims Advisor

7 days ago

Truro, Cornwall, United Kingdom Smith and Reed Full time

As the first point of contact for help and support. My client is looking for somebody with outstanding customer service and expert knowledge to help their customers get back on their feet.

​

As a Claims advisor , it will be your role to support the team in providing a high level of service to customers. My client prides itself on excellent customer care and providing informative, considered responses. As part of a small and friendly team, you will be supported throughout your career and be actively encouraged to develop your skills and expertise. You will be provided with a comprehensive induction and an ongoing personal development plan, to help you grow and prepare for future opportunities within the company.

​

SKILLS AND EXPERIENCE:

​

  • Relevant insurance certifications or experience in insurance claims work is advantageous.
  • Minimum experience of 12 months within the insurance industry i.e. underwriting, broking, claims, damage management etc.
  • Proficiency in Word, Excel and Outlook.
  • Strong organisational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to work independently and as part of a team managing priorities and deadlines.
  • Analytical and problem-solving abilities.
  • Willingness to adapt to changing workflows and embrace new technologies.

​

​

RESPONSIBILITIES WILL INCLUDE:

​

  • Assisting with the intake and recording of new insurance claims, ensuring accurate and complete information is gathered from customers.
  • Reviewing and assessing the claim documentation to determine coverage and validation.
  • Entering claim data into the company's claims management system, maintaining accuracy and consistency.
  • Collaborating with loss adjusters and other suppliers to collect additional information as necessary for evaluation.
  • Communicating with customers and other stakeholders to provide updates on the claim progress, answer queries and request documentation.
  • Processing claims adhering to company guidelines, policies and regulatory requirements.
  • Maintaining confidentiality and handling sensitive information in accordance with company policy and data privacy regulations.
  • Keeping up to date on industry regulations, guidelines and best practices relating to insurance claims handling, and providing suggestions for process improvement.

​

​

​

What's in it for you?


• 35-hour week, supporting a work life balance


• Private medical insurance and income protection cover, after a qualifying period


• Generous holiday allowance – 24 days plus bank holidays, increasing to 28 days per year with length of service. All employees have the option to 'buy' an extra 5 days per year.


• Learning and development opportunities


• A paid volunteering day each year to give back to local communities


• Exclusive discounts on everyday essentials, motoring, travel and experiences through an online benefits programme.


• Cycle to work scheme


• Eye care contributions


• Social events


• Relaxed dress code

​

This role is being offered on a full time permanent basis with exciting routes for progression for the right individual.

​

For more information please apply today.

#J-18808-Ljbffr

  • Insurance Claims Advisor

    7 days ago

    Truro, Cornwall, United Kingdom Acorn Recruitment Limited Full time

    A competitive salary will be offered dependent on experience.You will have a keen eye for detail and enjoy helping policy holders with their claims and queries. It's a rewarding job, knowing that you're providing great customer service to our Membership when they need us most.A full induction will be provided. Some homeworking may be possible after initial...

  • Payroll Administrator

    7 days ago

    Truro, Cornwall, United Kingdom Smith and Reed Recruitment Full time

    Seeking an experienced Payroll Administrator for a 3-4 month fixed term contract in the central Truro area.***Role Overview:Key Duties:***- Prepare monthly payroll for payment by the 20th day of each month Prepare payment summaries for all payroll deductions for authorisation by the appropriate time limits Administration of new employees Administration of...

  • Claims Advisor

    4 weeks ago

    Truro, United Kingdom Cornish Mutual Full time

    **Please note that previous applicants need not apply.** **Salary**:from £23,500 (at 35 hours per week). 40-hour roles may also be available from £26,857. We are looking for an experienced and enthusiastic Claims Advisor to join our small and friendly team in Truro. As a Claims Advisor, you will be the first point of contact for our Members at times...

  • Claims Advisor

    24 hours ago

    Truro, United Kingdom Cornish Mutual Full time

    **Please note that previous applicants need not apply.** **Salary**:from £23,500 (at 35 hours per week). 40-hour roles may also be available from £26,857. We are looking for an experienced and enthusiastic Claims Advisor to join our small and friendly team in Truro. As a Claims Advisor, you will be the first point of contact for our Members at times...

  • Claims Advisor

    6 hours ago

    Truro, United Kingdom Cornish Mutual Full time

    **Please note that previous applicants need not apply.** **Salary**:from £23,500 (at 35 hours per week). 40-hour roles may also be available from £26,857. We are looking for an experienced and enthusiastic Claims Advisor to join our small and friendly team in Truro. As a Claims Advisor, you will be the first point of contact for our Members at times...

  • Claims Advisor

    4 weeks ago

    Truro, United Kingdom Cornish Mutual Full time

    We are looking for an experienced and enthusiastic Claims Advisor to join our small and friendly team in Truro. As a Claims Advisor, you will be the first point of contact for our Members at times when they need our help and support most. Level-headed, calm and caring, you will be able to combine the delivery of outstanding customer service with expert...

  • Insurance Claims Advisor

    4 weeks ago

    Truro, Cornwall, United Kingdom Acorn by Synergie Full time €23,500

    Job Description Acorn by Synergie is looking for a Claims Advisor for their client in Truro. This is a full time permanent job offering a salary of £23,500+ per annum dependent on experience. Are you an experienced professional with at least 12 months in insurance? Do you have experience in underwriting, broking, claims handling, damage limitation or...

  • Insurance Claims Advisor

    2 months ago

    Truro, United Kingdom Smith and Reed Recruitment Full time

    Seeking an experienced and enthusiastic Insurance Claims Advisor to join a busy team in the central Truro area. You will be responsible for delivering consistently high levels of customer service to a range of member. You will handle enquiries and all aspects of a claim within agreed authority levels. You will have excellent administrative skills and a keen...

  • Insurance Claims Advisor

    3 weeks ago

    Truro, United Kingdom Smith and Reed Recruitment Full time

    Seeking an experienced and enthusiastic Insurance Claims Advisor to join a busy team in the central Truro area. You will be responsible for delivering consistently high levels of customer service to a range of member. You will handle enquiries and all aspects of a claim within agreed authority levels. You will have excellent administrative skills and a keen...

  • Insurance Claims Advisor

    2 months ago

    Truro, United Kingdom Acorn Recruitment Limited Full time

    A competitive salary will be offered dependent on experience. You will have a keen eye for detail and enjoy helping policy holders with their claims and queries. It's a rewarding job, knowing that you're providing great customer service to our Membership when they need us most. A full induction will be provided. Some homeworking may be possible after...

  • Insurance Advisor

    7 days ago

    Truro, United Kingdom Acorn by Synergie Full time

    Insurance Advisor Truro Competitive Are you an experienced Insurance Advisor looking for a new opportunity? We are currently seeking a highly motivated and knowledgeable individual to join our team in Truro. As an Insurance Advisor, you will be responsible for providing exceptional customer service and guidance to our clients in all aspects of insurance....

  • Insurance Advisor

    7 days ago

    Truro, United Kingdom Acorn by Synergie Full time

    Insurance AdvisorTruroCompetitiveAre you an experienced Insurance Advisor looking for a new opportunity? We are currently seeking a highly motivated and knowledgeable individual to join our team in Truro. As an Insurance Advisor, you will be responsible for providing exceptional customer service and guidance to our clients in all aspects of insurance. You...

  • Insurance Advisor

    2 days ago

    Truro, United Kingdom Acorn by Synergie Full time

    Insurance Advisor Truro Competitive Are you an experienced Insurance Advisor looking for a new opportunity? We are currently seeking a highly motivated and knowledgeable individual to join our team in Truro. As an Insurance Advisor, you will be responsible for providing exceptional customer service and guidance to our clients in all aspects of insurance....

  • Warranty Administrator

    1 week ago

    Truro, United Kingdom Hawkins Motor Group Blackwater Full time

    Hawkins Motor Group are now recruiting, we are a family business established in 1933 and currently employ over 250 staff members and represent 6 brands at 8 locations across Cornwall. We are looking for an individual to join us as a **Warranty Administrator** at our busy brand new supersite that represents the Citroen, Hyundai, Nissan and MG brands located...

  • Payroll Administrator

    2 months ago

    Truro, United Kingdom Smith and Reed Recruitment Full time

    Seeking an experienced Payroll Administrator for a 3-4 month fixed term contract in the central Truro area. *** **Role Overview**: **Key Duties**: *** - Prepare monthly payroll for payment by the 20th day of each month - Prepare payment summaries for all payroll deductions for authorisation by the appropriate time limits - Administration of new employees -...

  • Payroll Administrator

    2 months ago

    Truro, United Kingdom Smith and Reed Recruitment Full time

    Seeking an experienced Payroll Administrator for a 3-4 month fixed term contract in the central Truro area. *** **Role Overview**: **Key Duties**: *** - Prepare monthly payroll for payment by the 20th day of each month - Prepare payment summaries for all payroll deductions for authorisation by the appropriate time limits - Administration of new employees -...

  • Payroll Administrator

    3 weeks ago

    Truro, United Kingdom Smith and Reed Recruitment Full time

    Seeking an experienced Payroll Administrator for a 3-4 month fixed term contract in the central Truro area. *** **Role Overview**: **Key Duties**: *** - Prepare monthly payroll for payment by the 20th day of each month - Prepare payment summaries for all payroll deductions for authorisation by the appropriate time limits - Administration of new employees -...