Sales Operations Specialist I

7 days ago


Chertsey, Surrey, United Kingdom f5 Full time
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Position Summary


The Sales Operations Specialist I is involved in all stages of the sales process ensuring that sales activities are best supported and conducted in accordance with F5's policies.

This role provides a high level support to both internal and external sales teams to facilitate strong relationships and generate revenue for F5.

This is a fast paced role, ideal for someone who is highly organized, multi-tasker, loves details and wants to exceed expectations.


Sales Operations Specialist I responsibilities will include, but are not limited to, supporting a district of Account Managers, basic project management, order processing, troubleshooting and problem solving, tracking and reporting, sales support, training, and other assigned activities.

Primary Responsibilities

  • Responsible for upholding F5's Business Code of Ethics and for promptly reporting violations of the Code or other company policies
  • Act as primary sales support to a sales district and the associated Account Managers
  • Order processing of Purchase Orders and resolving order issues
  • Act as liaison between Field Sales, Inside Sales, Channel Sales, Revenue Operations, Sales Operations, Finance and Accounting
  • Monitor and maintain assigned program(s)
  • Provide communication and education on current processes and best practices
  • Answer pre and post sales questions from partners and F5 sales teams
  • Research inquiries and assist internal and external customers
  • Coordinating requests, escalations, fire drills and day to day activities
  • Ensure the integrity of the SalesForce data
  • Performs other related duties as assigned
Knowledge, Skills and Abilities

  • Must be detailed oriented with a proven ability to multitask
  • Effective communication, both in written and verbal form, to interact with cross functional teams and departments
  • Must be a selfstarter and effective time manager
  • Passion for customer experience and exceeding expectations
  • Very organized and detail oriented
  • Ability to work in a fast pace environment
  • Basic research skills
  • Capable of working under time constraints and meeting tight deadlines
  • Quarter end flexibility required to allow for occasional extra hours

Qualifications:

  • BA/BS degree preferred
  • No previous professional experience required
  • Previously worked in a hightech environment is highly desirable
  • Proficient in Microsoft Outlook, Word and Excel
Physical Demands and Work Environment

  • Duties require the ability to utilize a computer, communicate over the telephone, and read printed material
  • Duties may require being on call periodically and working outside normal working hours (evenings and weekends)
F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.

Equal Employment Opportunity


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