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Seasonal Operations Controller

3 months ago

Chertsey, Surrey, United Kingdom THORPE PARK Resort Full time

Seasonal Operations Controller
THORPE PARK Resort, Staines Road
Chertsey, SURREY, KT16 8PN
United Kingdom

Operations Controller
Join our team of THRILLMAKERS at the UK's Favourite theme Park THORPE PARK Resort and in return you will get:

  • 20 FREE tickets to any Merlin attractions worldwide
  • 25% discount in our retail shops and restaurants
  • Opportunities to develop and have a longer term career in Merlin
  • Free bus from Staines station to the Resort for all employees
  • 40% discount online off LEGO, and much more

What will I do?

Play a key role in the delivery of effective information, support, and advice to all internal customers across the park.

Regularly liaise with the Security & Park Management Teams, ensuring that any relevant information is passed onto them.


The Operations Controller will also be responsible for managing any incidents that occur on park from a control point of view.


Take charge of radio communications, contacting emergency services, providing and taking accurate details of any occurrences and being the main point of contact for such occurrences.

Proactively monitor CCTV ensuring any issues are followed up quickly and effectively.

Take immediate control of an incident, orchestrating the parks response until the relevant teams are on scene.

Then take on being a supportive role throughout the incident.
***Confident and approachable

Highly Driven and motivated

Focused and able to complete tasks with high level of ownership

Innovative and fast moving

High level of personal presentation and standards

Experience in using Windows Computer Operating Systems (Excel, Outlook, Powerpoint)

Good Interpersonal Skills

Problem Solving and decision making techniques.

Details:

Location:
Thorpe Park Resort, KT16 8PN

Hours:
Full Time, 5 days per week

Pay:
£11.42


As part of the Merlin Entertainments family, we're also aligned with Charities including The SEA LIFE Trust and Merlin's Magic Wand Children's Charity.

This means your hard work goes towards supporting marine conservation projects like the Beluga Whale Sanctuary in Iceland and providing days out for children going through hardship.

You can find out more here

Everyone Matters at Merlin
:

  • At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry._