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Disability Manager
1 week ago
About Our Client
Our client is committed to providing exceptional services for disabled children, young people, and adults. As the Service Delivery Lead, you will be a pivotal force in ensuring the delivery of the services and maintaining and enhancing the quality of our Ofsted and CQC regulated activities.
Job Description
Ensure all regulated services are meeting their registration requirements
* Ensure systems and processes used by each service are aligned recognising and addressing shared issues and opportunities/synergies
* Seek to continuously improve current working practices both in ways of working and service delivery
* Ensure policies are implemented and followed consistently by the services and that record keeping is of a high standard, especially in relation to:
- Incidents
- Safeguarding
- Medication
- Health and Safety
* Work with managers to ensure continuity and consistency in the way 'supervision' and 'appraisals' are managed
* Ensure formal and informal processes- including supervision and appraisal - are in place to support service managers and to take their thoughts and views into consideration
* Responsible for induction process for new staff working in the services
* Plan, organise and deliver cross organisation training and 'team' days and events
* Ensure recruitment processes and support meet the needs of the service managers and that policies are implemented effectively
* Ensure the equipment and spaces used are safe, suitable and in good repair
* Work with managers to ensure contracts and budgets are managed and delivered within set tolerances
* Ensure that service user information is accurately and correctly collected and stored
* Ensure all personal information is held and shared in compliance with the UK General Data Protection Regulation (UK GDPR)
* Work with the Director of Operations to develop and implement a quality assurance framework for all services and appropriate service governance
* Monitor and analyse safeguarding concerns, incidents and accidents to identify trends and areas for improvement.
The Successful Applicant
Experience of working in a regulated care environment at a senior level including managing others
* Significant experience of working with disabled children, young people and adults
* High level understanding of the resourcing, planning and delivery of front line services including relevant processes (eg bookings, managing incidents etc)
* Knowledge and awareness of relevant legislation affecting work with children and young people and adults
What's on Offer
- 30 days AL + Bank
- Free parking
- Flexible hours - 36 HR WEEK
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