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Medical Secretary Paediatric

3 months ago


Birmingham, Birmingham, United Kingdom The Royal Orthopaedic Hospital NHS Foundation Trust Full time
To provide comprehensive administrative, secretarial and co-ordination for the Paediatric/Spinal Service (Clinics, Theatres, Multidisciplinary Team meetings/Clinics).
To work as a member of the secretarial team ensuring deadlines are met and comprehensive secretarial cover is provided.
To provide a full confidential, administrative and secretarial service to the Paediatric & Spinal Consultants and their Specialist Registrars and other practitioners
To project the professional image of the Trust through demonstrating excellent customer care in all activities.


To assist with the typing of all correspondence relating to outpatient and in patients, as well as typing departmental correspondence.

Regularly liaising with Junior Operations Manager/Clinical Service Support Manager to ensure departmental key performance indicators are achieved.
Managing consultant's diaries, booking meetings and taking minutes where appropriate.
Receive enquiries from patients and staff, resolving enquiries of a more complex nature and dealing with as appropriate.

Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.

To provide cross cover for secretarial team during annual leave and sickness.
To validate weekly primary targeting list (PTL) as delegated by the Junior Operations Manager/Clinical Service Support Manager
Co-operating in the introduction of new procedures, policies or technology, assisting managers in its implementation.
To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.

To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology/imaging and urgent telephoned results and all results are filed in the patient's records.

The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.


Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience.

We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.

The ROH is an equal opportunities employer.

We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.


We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace.

Flexible working requests will be considered.


The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.


To assist with the typing of all correspondence relating to outpatient and in patients, as well as typing departmental correspondence.

Regularly liaising with Junior Operations Manager/Clinical Service Support Manager to ensure departmental key performance indicators are achieved.
Managing consultant's diaries, booking meetings and taking minutes where appropriate.
Receive enquiries from patients and staff, resolving enquiries of a more complex nature and dealing with as appropriate.

Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.

To provide cross cover for secretarial team during annual leave and sickness.
To validate weekly primary targeting list (PTL) as delegated by the Junior Operations Manager/Clinical Service Support Manager
Co-operating in the introduction of new procedures, policies or technology, assisting managers in its implementation.
To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.

To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology/imaging and urgent telephoned results and all results are filed in the patient's records.

To take responsibility for patients notes in the office. To implement secretarial and administrative policies to track medical records and referral letters using the Patient Administration System.
To participate in appraisals and personal reviews and work to achieve agreed set objectives.
To participate in appropriate training and development activities.