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Internal Sales Advisor
2 weeks ago
We are looking for an enthusiastic Senior Internal Sales Advisor to join our team atGibbs & Dandy Woking (GU21 5LZ)
The Senior Internal Sales Advisor is responsible for handling all incoming customer sales enquiries, using both internal and external relationships to maximise all potential sales opportunities.
They should be pro-active in seeking out sales opportunities,reaching out to existing customers on a regular basis to drive retention and loyalty.
This is a permanent full-time position. You would be working at the branch Monday to Friday 8:00am-17:00pm Monday to Friday and 7:00am-12:00pm every other Saturday
Working for
Gibbs & Dandy will mean you have no two days the same. You will have the opportunity to support and advise customers on our extensive products and service range - no matter how big or small their project is You will take pridein being an integral part of the Gibbs & Dandy mission to be
'The Most Trusted Merchant in Town'
What will I be doing in the role?
- Demonstrate an awareness of and full compliance of company customer service performance measurements to ensure that our customers receive the best service possible
- Build and develop customer relationships by providing excellent levels of service
- Utilise both the internal (staff) and external (supplier) network to ensure customers' needs are met
- Proactively achieve an increase in active trading accounts by contacting low and lapsed accounts to increase sales
- Support new product sales by building customer awareness and using available tools (i.e. customer training courses, product literature)
So, what are we looking for?
- Previous sales experience, preferably within a Builders Merchant though not essential
- Proven ability to develop positive customer relationships to enhance business performance
- Ability to work as part of a team to enhance business performance
- Proven track record of striving to achieve own and company goals / targets
- Product knowledge of building materials
- Proven track record of influencing key decision makers to ensure customer needs are met
- Ability to Solve Problems and offer solutions
- A driving licence is required as you could be required to visit sites on a business development capacity.
We've been in the industry for 175 years so we can proudly say we know a thing or two about providing our customers with the tools and materials they need to complete their building projects.
All this makes us who we are - a close knit team on a mission.
But we couldn't give our customers a service they can trust without our people, and this is where you step in.
What will we offer you?
As part of Saint-Gobain ('Top Employer UK and globally' , here at Gibbs & Dandy we offer:
- A competitive salary
- A discretionary bonus schemes
- Opportunities for career progression and development
- 31 days' holiday (including bank holidays), plus the option to buy or sell additional days
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- Saint-Gobain Life Assurance Scheme
- Access to a leading health and wellbeing portal
Are Gibbs & Dandy and Saint-Gobain an Inclusive employer?
We're working hard to be, and we're keen to hire talented people regardless of their background, abilities, ethnicity, religion, sexual orientation, gender, national origin, taste in music, fashion sense or anything else that makes you, you
We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation.
So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.
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