Customer Service/admin Assistant

1 week ago


Doncaster, Doncaster, United Kingdom OCL Solicitors Limited Full time
Job description


OCL Solicitors is a rapidly expanding law firm dealing largely in Road Traffic Accident Litigation and are looking to expand our OIC Portal Team.


This opportunity gives you the chance to work for a specialist personal injury law firm which has great scope for internal progression, multiple staff benefits and the chance to earn additional bonus.


  • Ability to learn fast and efficiently in a professional environment.
  • Ability to manage a large work load.
  • Ability to manage your own diary and task list to ensure that you work efficiently and effectively on your own.
  • A high standard of English/grammatical skills.
  • A confident phone manner.
  • Good IT skills.
  • Excellent communication skills and the ability to work well within a team.

Key Responsibilities:

  • Assisting in the running of a case load on the OIC Portal (training to be provided)
  • Drafting letters to clients and relevant parties
  • Liaising with clients to obtain and relay information/updates
  • Liaise with Insurers, other Third Parties and their representatives
The hours required to work for this role are Monday to Friday - 9am - 5:30pm.


You will have the opportunity to be awarded a monthly attendance bonus of £100 plus an additional £200 every 6 months providing you have a 100% attendance record.


Salary:
up to £19.000 per year

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Education:

  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Salary:
Up to £19,000.00 per year

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Doncaster, DN4 5RA: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

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