Customer Service Assistant

7 days ago


Doncaster, Doncaster, United Kingdom Arena Racing Company Full time

Who is Doncaster Racecourse and the Hilton Garden Inn?

Home to the world's oldest classic horse race, the St. Leger, Doncaster Racecourse is a unique multipurpose venue welcoming over 500,000 guests to over 35 fixtures each year and a full events calendar hosting events such as Weddings, Conferences, Boxing, Summer Crafting, Classic Car Show, Antiques Fayres and lots more.

If that's not enough, we also have on-site The Hilton Garden Inn boasting 154 bedrooms, 2 conference and exhibition suites, a banqueting site, Restaurant and Bar. This is a popular addition to many racegoers and the perfect facility for guests visiting Doncaster on both leisure and business. Part of a multinational hotel chain of over 500 hotels with a reputation that proceeds it, the Hilton Garden Inn Hotel ticks all the boxes.

About the role:

Our customer service assistants are often the first and last representatives of the racecourse that customers meet during their day at the races (or event). Workers should enjoy interacting with customers; greeting customers upon arrival, helping them to locate the entrances, bidding farewell to customers and informing them of future racedays and events.

The person we are looking for as Customer Service Assistant has....

Experience within a customer facing role (ie, Events/Hospitality) Excellent communication skills Eligibility to work in the UK Be smart in appearance, helpful and assertive Be firm, fair and friendly Be confident in talking to customers and giving direction Be calm under pressure and confident when dealing with situations that may arise spontaneously

What is casual work?

Casual work is a great solution as it enables you to work flexibly around other commitments in your life. Once you have registered your interest, we will contact you in advance to offer you department based shifts at racedays or events. There are usually a range of shifts available and opportunities for work are based on busy seasons and the annual racing calendar. Positions will be allocated on the day as part of the briefing.

Work Perks of being a casual Customer Service Assistant with us at ARC...

competitive rates of pay Flexible working – happy to work with you on the hours you can and want to do opportunities to receive training and work experience across a range of business areas up to 10 x entrance vouchers for use at any of our courses after working with us for 6 months (local terms and conditions apply)

And so much more...

We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today

At ARC, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.



  • Doncaster, Doncaster, United Kingdom Frian Web service Full time

    MINIMUM WAGE 40 HOURS PER WEEKHOURS 8AM - 7PM - TWO SHIFTS - 8AM - 4PM - 11AM - 7PMWorking on a RotaFantastic opportunity now available to join a close-knit team as Customer Service Advisor in Doncaster.You will be responsible to conduct a varied role which is likely to keep you challenged daily whether it be dealing with incoming enquiries providing sound...


  • Doncaster, Doncaster, United Kingdom Wynsors World of Shoes Full time

    We are currently looking for a Customer Service Assistant for 14 hours per week (3 out of 7 days, variable and weekends inclusive) to join our Wynsors team in our Doncaster store (DN5 9TP).This is an exciting opportunity to join Wynsors who are experts in the footwear industry. We value each other and collectively work to getting it right every time for our...


  • Doncaster, Doncaster, United Kingdom Eurest Full time

    Customer Service Assistant - Doncaster Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a part time basis, contracted to 32.5 hours per week.As a Customer Service Assistant, you will contribute...


  • Doncaster, Doncaster, United Kingdom Eurest Full time

    Customer Service Assistant - Doncaster Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Eurest on a part time basis, contracted to 32.5 hours per week.As a Customer Service Assistant, you will contribute...


  • Doncaster, Doncaster, United Kingdom JJ Food Service Full time

    Customer Service Delivery Driver (7.5)Are you looking for a driver job with a great work-life balance? Do you have a friendly nature and enjoy meeting new people? Then this could be the job for you.At JJ Foodservice, we know life doesn't revolve around work. That's why our drivers have regular local delivery areas with no rotas, evenings, or weekends.You...


  • Doncaster, Doncaster, United Kingdom Central Coop Full time

    What will you be doing?:If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities interests you, then read on.We're looking for enthusiastic and forward-thinking people who want to make a difference by being there when our communities and customers need us most. As part of a...


  • Doncaster, Doncaster, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role.Are you someone who is passionate about how we care for the most vulnerable people in society?Our Community Service Centre in Doncaster is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UK's leading provider of Community Equipment Services, we...


  • Doncaster, Doncaster, United Kingdom Touchstone Education Full time

    Department:OperationsJob title: Operations & Customer Service ExecutiveSalary:£26,500Location: Doncaster, DN4Hours:40 per week, including some evenings and weekendsContract: Perm, FulltimeLevel:1Why join us?We are a fast-growing business that has an exciting opportunity for an Operations & Customer Service Executive to be apart of our growing and amazing...


  • Doncaster, Doncaster, United Kingdom Ecofficiency Limited Full time

    Job descriptionEcofficiency Ltd are looking to recruit a Customer Service Adviser to join their busy Operations Team, based in Finningley, Doncaster. The role is a good opportunity within a growing department & business that covers a variety of roles and offers the chance of long term progression.This is a permanent full time role working Monday - Friday...


  • Doncaster, Doncaster, United Kingdom G4S Full time

    Role Responsibility: Customer Service Agent - Home working/hybrid Applicants must live in South Yorkshire and be able to travel to Wath-upon-Dearne, Rotherham, S63 7ER. 37.5 hours per week Monday to Friday, between the hours of 7:45 am and 19:30 pm On Site Training - Monday to Friday 9:00 am to 5:00 pm for 6 weeks £22,369.34 per annum + bonus...


  • Doncaster, Doncaster, United Kingdom Direct Express Logistics Full time

    Job Title: Customer Service SupervisorDepartment:Thorne Customer ServicesLine Manager:Dale WestonMain Purpose of the Job:As a Customer Service Supervisor your primary responsibility is assist the customer service team to provide a first class customer experience. You will play a crucial role in maintaining effective communication channels with our customers,...

  • Customer Service

    7 days ago


    Doncaster, Doncaster, United Kingdom Elevation Recruitment Full time

    Elevation Recruitment Group are currently working with a forward-thinking business in their search for a customer service professional. Full training and support will be given, and you will have excellent career progression opportunities and working alongside all departments within the Head Office. You will receive a generous benefits package including 33...

  • Customer Assistant

    7 days ago


    Doncaster, Doncaster, United Kingdom Vue Full time

    THE TRAILER - THE ROLEWe are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue.ACT - WHAT YOU'LL BE DOINGAs a Customer Assistant you'll be responsible for a wide variety of duties across the cinema.As well as delivering exceptional customer service you will help the cinema to meet daily sales targets...

  • Customer Assistant

    7 days ago


    Doncaster, Doncaster, United Kingdom Lidl GB Full time

    Summary£ £13.00 per hour | Part-time contracts | 30-35 days' holiday (pro rata) | 10% in-store discount | Pension schemeShifts available:20 hours 5 out of 7 days per week - flexible10 hours weekend only shiftsEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all...


  • Doncaster, Doncaster, United Kingdom OCL Solicitors Limited Full time

    Job descriptionOCL Solicitors is a rapidly expanding law firm dealing largely in Road Traffic Accident Litigation and are looking to expand our OIC Portal Team.This opportunity gives you the chance to work for a specialist personal injury law firm which has great scope for internal progression, multiple staff benefits and the chance to earn additional bonus....


  • Doncaster, Doncaster, United Kingdom CBRE Full time

    Posted- 04-May-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Customer Service- Location(s)- Doncaster - England - United Kingdom of Great Britain and Northern Ireland- Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has...


  • Doncaster, Doncaster, United Kingdom Viking S.A Full time

    Customer Service Representative |Doncaster / Sheffield| Full Time | £19-20,000 gross per yearViking EMEA is active in the sale and distribution of firefighting products and systems in Europe, the Middle East and North Africa. Viking EMEA employs approximately 200 people and has distribution centers in Luxembourg (headquarters), Germany, Sweden,UK, Italy,...


  • Doncaster, Doncaster, United Kingdom Orbia Full time

    Join us at Wavin: Where purpose comes to life.You're purpose driven. Growth minded. Ready to stretch your potential. Welcome to Wavin - an Orbia business where our purpose to advance life around the world drives our entire global team.Every day, we are thinking big and working smart to solve some of the toughest challenges impacting our world. Whether it's...


  • Doncaster, Doncaster, United Kingdom Alliance Transfer Service Full time

    Alliance Transfer Service is currently recruiting for professional Passenger Assistant to work with us between 10-25 hours per week. £10.50 per hour will be paid for passenger assistant role.Work will be based in and around Doncaster area and successful applicant will ideally live close to Doncaster city centre or able to travel to the city centre to start...


  • Doncaster, Doncaster, United Kingdom Venatu Full time

    This is a temporary role until October 2023. We will need someone to start immediatelyCustomer Service Advisor -Finningley, Doncaster (DN9)Temporary contract until OctoberHourly Rate:£12 per hourHours:35 hours Monday to Friday 9am to 5pm with 1 hour breakWe are currently seeking an enthusiastic and confident individual to join our client in Doncaster as an...