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Temporary Customer Service Administrator

3 months ago

Doncaster, Doncaster, United Kingdom Venatu Full time

This is a temporary role until October 2023. We will need someone to start immediately

Customer Service Advisor -Finningley, Doncaster (DN9)

Temporary contract until October

Hourly Rate:
£12 per hour

Hours:35 hours
  • Monday to Friday
9am to 5pm with 1 hour break


We are currently seeking an enthusiastic and confident individual to join our client in Doncaster as an Administrator/Customer Service Advisor on an ongoing temporary basis.


Working as an Administrator/Customer Service Advisor, you will be the first point of contact for customers contacting the business and ensuring they receive a fantastic experience.


A successful administrator MUST have previous admin experience and confident on a telephone to answer customer enquiries and advise on products.


Your duties will include, but not limited to:

  • Answering all enquiries with care and consideration
  • Building report and looking after existing policy owners.
  • All aspects of the business including administration and customer service
  • General administrative duties
  • Assisting customers accessing their health benefits

You will need:

  • Previous Admin AND Customer service experience (essential)
  • Confident with excellent communication skills
  • Confident telephone manner
  • Computer literate (Familiarity with Microsoft software)
  • Knowledge of CRM systems (essential)
  • Positive, friendly and caring attitude

The Company

  • Fantastic and proven retention record
  • Provide health and wellbeing plans to businesses
  • A small office with a growing team
  • Currently entering their busiest time of the year
  • Have a long standing relationship with their client, that has been extended for a further 10 years.

Does this sound like your next role?
If you are a self-motivated individual who is passionate about delivering exceptional customer service, then we want to hear from you

DISCLAIMER


  • DONPROFCC_

Job Types:
Full-time, Temporary contract

Contract length: 3 months

Salary:
£12.00 per hour

Schedule:

  • Monday to Friday
  • No weekends

Application question(s):

  • Have you got previous Admin experience?
  • I understand this role is only until October, and fine with this

Work Location:
In person

Reference ID:

DONPROFCC