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Customer Service Advisor

3 months ago

Spalding, Lincolnshire, United Kingdom Bryan Thompson Windows Limited Full time

Job Overview:

Responsibilities:

  • Demonstrate excellent phone etiquette and uphold professional communication standards
  • Assist customers with post installation advice, aftercare and organise follow up appointments where required.
  • Maintain organised records of all customer interactions, transactions and communications in order to provide a seamless service.
  • Collaborate with the sales team to meet and exceed customer expectations.

Requirements:

  • Proficient in English language
  • Strong time management skills to handle multiple customer inquiries efficiently
  • Able to receive in deliveries and update stock information on the relevant systems.
  • Excellent phone etiquette and interpersonal communication skills
  • Organisational skills to maintain accurate customer records


Join our team as a Customer Service Advisor and be part of a dynamic environment where your communication skills and language proficiency will be valued.


Job Types:
Full-time, Permanent

Pay:
From £12.00 per hour

Expected hours: 42.5 per week

Benefits:

  • Free parking

Schedule:

  • Monday to Friday
  • Overtime

Education:

  • GCSE or equivalent (preferred)

Experience:

- customer service: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Reference ID:
Bryan Thompson Windows Limited Customer Service Advisor