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Administration Assistant

3 months ago

Gateshead, Gateshead, United Kingdom Gateshead Health NHS Foundation Trust Full time

The post holder will be required to provide a high quality administrative and clerical support to the Executive Directors, Trust HQ.

The post holder will be expected to use initiative and discretion in the discharge of their duties. They will follow an in-service competency training programme.

Good communication at all levels face to face and over the telephone.

An ability to work as part of a team.

An ability to prioritise and organise work.

Ability to confidently take messages.

Inputting data.


Based in the North East of England we provide a range of hospital and community health services from the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.


Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

As a group we employ around 4,200 staff and currently provide 600 hospital beds across Gateshead.

Our primary focus is on providing excellent general health services to our local community complemented by key specialist areas including gynaecology, maternity, palliative care and old age psychiatry.


  • To develop close working relationships with secretarial colleagues and other staff within Trust Headquarters, and to promote effective teamwork
  • To ensure that all correspondence is typed accurately and with care in order that the service users receive a quality service
  • Maintain and develop good communication links with other staff within hospital departments and external agencies
  • To answer telephone queries and pass on messages reliably
  • Working with various software programs and any other systems required to meet departmental needs.
  • Work within the demands of the team
  • Work within the demands of the team
supporting the Executive Directors

  • To cover the other PAs within the team as and when required.
  • Maintain patient confidentiality at all times in line with the Trust Information Management and Technology (IM&T) Information Security Policy.
  • Work within the Terms and Conditions of Employment of your Trust Contract.
  • Report incidents, accidents and defects according to Trust and Directorate guidelines.
  • To participate in an annual appraisal meeting.