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Customer Relations Team Manager
3 months ago
Do you have the skills, passion, and commitment to transform North Highland's Defence & Justice clients for the better? North Highland is the world's leading change and transformation consultancy.
And we're on the hunt for a new Manager to join us to lead teams and client accounts, deliver exceptional work, and spearhead growth for us in the Defence & Justice sector.
North Highland is looking to hire a Portfolio Manager to lead transformational client projects and grow our Defence & Justice portfolio of business.
Working closely with the Portfolio leaders, this is a unique opportunity to develop and execute a strategy and vision, and with your skills, deliver value for clients and grow the Government & Public Sector business unit in one of the most unique Management Consultancies.
Focus across both business development and solution delivery (change management, project management) across the Defence & Justice sector and develop in-depth solutions that enact long-term success for our clients.
Draw on your unique perspectives, personality, and creativity to think big about our clients' challenges and develop creative solutions.
Impact North Highland's bottom line by building and leveraging client and team relationships that drive results and fuel growth.
Identify and sell solutions that provide real value to clients through North Highland's holistic approach to consulting.Strategy, Technology, People & Change, Experience Design, Process and Business Analysis, Data & Analytics, Programme and Project Management, and Professional Staffing.
Showcase yourself as a Defence & Justice industry leader by developing your professional network through association memberships, speaking, and writing engagements, and community activities.
Work with prestigious clients primarily located in the London area with some travel required.Nurture your interests with our training programme, which can be applied to development activities and growth projects.
Give back to your community through impactful local projects.
Demonstrable mid/senior-level management consulting, advisory, professional services and/or Big 4 consulting experience. Previous experience consulting within Defence/Justice and wider Public Sector is required.
Creative ingenuity and a proven ability to find or design simple solutions to complex challenges.
Generosity in sharing experiences, expertise, and insights to help others develop and grow.
Experience supporting business expansion opportunities within existing accounts and creating new business opportunities.
A demonstrated track record of leading large, complex consulting engagements, including roles that involved building and fostering relationships with senior-level executives.
Success in driving significant client account growth.A bachelor's degree from an accredited college/university. A master's degree and/or professional certifications are bonuses.
Intentional, flexible growth.
Leading your own growth and transformation is your prerogative-one which we'll help you nurture and develop every step of the way.
We think of it as a celebration of individuality, difference, and diversity.Our Total Rewards Program encompasses Medical, Health, Life Insurance, Group Income Protection, pension contribution, and a variety of other perks like Family Planning, Enhanced Parental Leave, and Tuition Reimbursement.
Additionally, we employ a Flexible Time Off vacation policy, wellness initiatives, and other programs around diversity and inclusion, Learning and Development, and social engagement.
North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. With our blend of workforce, customer, and operational expertise, we're recognized as the world's leading transformation consultancy.We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.
All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
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