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Operational Account Administrator

3 months ago

Birmingham, Birmingham, United Kingdom BCA Full time

Job Title:
Operational Account Administrator

Location:
Onsite BCA Perry Barr, Birmingham

Salary:
£23,818 per annum

Working Hours: 40 hours per week, Monday - Friday

Job Status:
Permanent

Join the UK's largest B2B used vehicle service
At BCA, we're altogether, more. More than just your average vehicle remarketing company. More than just any other place to work.

We're Europe's largest vehicle remarketing business, the backbone of the UK's automotive supply chain, and the best place to build the career you want.


Now, this is where you fit in
We're looking for down-to-earth go-getters, who are ready to make their mark on the automotive industry. This is your opportunity to play a critical role in how we operate as a business.

You'll have the chance to build on your excellent customer service skills, pioneer new processes and drive BCA forward as part of one big collaborative team.


Reporting to the Operational Account Manager, you will provide a comprehensive and reliable administration service to the Online Operations Team, by completing set daily tasks and to ensure all work and assigned tasks are completed to the required standard in accordance with current service level agreements and defined KPIs.

This role has a high level of internal customer contact and it is key that all stakeholder relationships are smooth running and efficient.


Your key responsibilities will be:

  • Update systems by registering new vehicles including all service history and prepare any relevant documents for auction purposes
  • Responsible for the creation of digital assets to the highest quality and accuracy in relation to documentation and vehicle specification within specified timelines
  • High quality data input and accuracy in relation to documentation and vehicle details
  • Working alongside the team to ensure KPI's are met
  • Checking of imaging and quality standards
  • Take on other responsibilities outside of normal role as required

To be successful, you'll bring some of the following experience with you:

  • Excellent attention to detail
  • Excellent time management
  • Ability to prioritise workload
  • Knowledge of Microsoft Office including Excel and Powerpoint
  • Knowledge of DTR & ACS Reporting
  • Action and customer focused
  • Team Player
  • Experience in a fast paced office environment

We've put everything in place to ensure you thrive.

Competitive salaries, strong core values and an excellent benefits package that includes:

  • Company Pension Scheme
  • Private Medical Insurance (role dependent)
  • An Employee Assistance Programme
  • Enhanced maternity, paternity, and adoption leave
  • Access to trained Mental Health First Aiders

_And so much more _


As the automotive industry changes, we're changing with it - putting our people in the front seat for the journey.

We're the number one in what we do for a reason and that's because of the people we have on our teams.

If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.


  • We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible._
  • Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability._