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Project Support Officer
3 months ago
The successful applicant will work as part of a multi-disciplinary team, providing administrative support and evidencing excellent organisational, numerical, literacy and analytical skills.
You will have experience of contributing to supporting change programmes that improve service quality/delivery and support a culture that drives up standards and performance.
The successful applicant will assist with the identification, monitoring, tracking and capturing of programme, project and workstream objectives.We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
We promote diversity and want a workforce that reflects the population of Leeds and the communities we serve. Leeds City Council is an Inclusive employer, ranked 70 on the Stonewall top 100 employers 2023 list. We are also an Age friendly employer, a Mindful employer and a Disability Confident leader.
This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.
Job purpose
Job Title:
Project Support Officer - Families First
To work flexibly to provide effective support as part of a project team, contributing to the successful delivery of major projects and programmes.
Responsibilities
To work as part of a project team, as well as providing portfolio support in order to assist in the effective and efficient delivery of programmes/projects.
- To arrange, attend, and facilitate meetings and workshops, including scheduling, agenda planning, preparation and facilitation.
- To provide logístical support to programme training sessions and events, e.g. scheduling, preparing documentation, coordinating venues and attendance.
- To produce Management Information from databases and spreadsheets by inputting and retrieving information from systems.
- To take responsibility for the development, implementation and maintenance of effective and efficient administrative systems, such that appropriate support is provided to programme and project teams at all times.
- To take responsibility for the update, configuration, change management and version control of programme and technical documents, including providing a central repository for documentation, organisation of file and folder structures and provision of templates.
- To support the development and production of programme/project management documentation and reports.
- To research, investigate, analyse and provide statistical and management information which enables the production and presentation of briefings and reports.
- To assist with capturing and communicating lessons learnt from programmes and associated projects and workstreams.
- To ensure that project developments and key documents are disseminated to all relevant partners to the programme at regular intervals.
- To produce a programme newsletter outlining key programme developments on a quarterly basis.
- To contribute to the development a project website which supports communication with other professionals and the public.
- To assist with the capture, recording, classification, monitoring and reporting of issues and risks.
- To assist with the identification, monitoring, tracking and capturing of programme, project and workstream benefits.
- To develop and maintain both manual and electronic management information systems and records and to be responsible for data quality and file destruction within guidelines.
- To deal effectively with internal and external telephone, written and face to face enquiries.
- To undertake and supervise general clerical and/or word processing duties, including photocopying and the distribution of material.
- To order and requisition of goods and services as required, and to establish and maintain effective budgetary records, expenditure details and information relating to purchases and orders.
- To undertake routine financial transactions including obtaining petty cash and maintaining financial records as required.
- To ensure good quality customer care standards are provided.
- To maintain a high level of confidentiality.
- Other such duties of a similar nature and responsibility which provide the project team with day to day business support in order to assist their effectiveness and efficiency.
- To work within all relevant policies, procedures and systems established corporately by the Council and, in particular, to support the Council's Equal Opportunities Policy and Health and Safety Policy.
- To provide and participate in training and development activities to ensure up to date knowledge and skills.
- To maintain a h
