Customer Services Operative
2 weeks ago
Key Responsibilities
- Sell match tickets for Bristol City, Bristol Bears and Bristol Flyers over the phone
- Promote and facilitate Season Ticket and Membership sales
- Upsell to supporters when appropriate to work towards team targets
- Effectively handle complaints and use initiative to suggest solutions
- Sell tickets and help supporters face to face on matchdays in our Ticket Office
- Proactively look for opportunities to improve service delivery and customer satisfaction, making suggestions as appropriate
- Develop and maintain a detailed knowledge of each department's key responsibilities and establish effective working relationships
Job Types:
Full-time, Permanent
Salary:
£23,175.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Bristol: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Work Location:
In person
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