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Technical Support Specialist I

3 months ago

Cambridge, Cambridgeshire, United Kingdom On Target Recruitment Ltd Full time
A private company with flat structure and no hierarchy
Fantastic career opportunity
The Role of the Technical Support Specialist

Our client is a leading UK distributor of advanced life science research products

As a Technical Support Specialist you will take responsibility for providing scientific technical support whilst creating and maintaining positive and strong relationships with customers.

Assess and manage the inbound enquiry queues (telephone and email) and allocate enquiries as appropriate
Establish yourself as first point-of-contact for future technical enquiries through relationship building
Identify information/data required for issue resolution and collect information as appropriate
Analyse experimental data to identify issues
Benefits of the Technical Support Specialist

Bonus (Individual & Company)
Pension
Holiday
The Ideal Person for the Technical Support Specialist

A Life Science Graduate with either a degree and a minimum of 1 years of laboratory experience, or an MSc or PhD
Strong interpersonal skills including well-developed listening, written and verbal communication skills, especially on the phone
If you think the role of Technical Support Specialist is for you, apply now

Consultant:
Rio Barclay

phone number removed)

At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector.