Current jobs related to Helpdesk & Contract Support - London, Greater London - CBRE

  • Helpdesk and Planning Coordinator

    4 days ago

    London, Greater London, United Kingdom Mane Contract Services Full time

    Helpdesk and Planning CoordinatorWe are seeking a highly organized and communicative Helpdesk and Planning Coordinator to join our team at Mane Contract Services.Key Responsibilities:Provide exceptional customer service as the first point of contact for incoming telephone calls and service requests.Work closely with our GTR Asset Pro live reporting system to...

  • Helpdesk and Planning Coordinator

    4 days ago

    London, Greater London, United Kingdom Mane Contract Services Full time

    Helpdesk and Planning CoordinatorWe are seeking a highly organized and communicative Helpdesk and Planning Coordinator to join our team at Mane Contract Services.Key Responsibilities:Provide exceptional customer service as the first point of contact for incoming telephone calls and service requests.Work closely with our GTR Asset Pro live reporting system to...

  • Helpdesk Contract Support Specialist

    2 days ago

    London, Greater London, United Kingdom CBRE Full time

    Job Title: Contract Support/HelpdeskCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are seeking a highly organized and detail-oriented Contract Support/Helpdesk to join our team located Remotely (with occasional travel to London).Main Responsibilities:Provide comprehensive and...

  • Helpdesk Contract Support Specialist

    2 days ago

    London, Greater London, United Kingdom CBRE Full time

    Job Title: Contract Support/HelpdeskCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are seeking a highly organized and detail-oriented Contract Support/Helpdesk to join our team located Remotely (with occasional travel to London).Main Responsibilities:Provide comprehensive and...

  • Enterprise Customer Experience Director

    4 weeks ago

    London, Greater London, United Kingdom Culture Amp Full time

    About Culture AmpCulture Amp is a leading employee experience platform that empowers companies to transform employee engagement, drive performance management, and develop high-performing teams. With a comprehensive employee dataset and people science, Culture Amp helps innovative companies like Canva, On, Asana, Dolby, McDonalds, and Nasdaq create a better...

  • Senior Solutions Implementation Manager

    1 month ago

    London, Greater London, United Kingdom Learn Amp Full time

    About Learn AmpLearn Amp is an innovative and rapidly expanding organization dedicated to unlocking the potential of every company through the growth and alignment of its workforce. Our mission is to enhance work-life balance and productivity. We have developed a unique People Development Platform that empowers our global clientele to foster learning,...

  • Senior Solutions Implementation Manager

    1 month ago

    London, Greater London, United Kingdom Learn Amp Full time

    About Learn AmpLearn Amp is an innovative and rapidly expanding organization dedicated to unlocking the potential of every business through the development and alignment of its workforce. Our unique People Development Platform empowers global clients to enhance learning, connectivity, and performance—all in one integrated solution.Transforming the people...

  • Senior Solutions Implementation Manager

    1 month ago

    London, Greater London, United Kingdom Learn Amp Full time

    About Learn AmpLearn Amp is an innovative and rapidly expanding organization dedicated to unlocking the potential of every company through the development and alignment of its workforce. Our unique People Development Platform empowers global clients to enhance learning, connectivity, and performance—all within a single ecosystem.Transforming the people...

  • Helpdesk Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Explore Group Full time £25,000 - £30,000

    Job Title: Helpdesk SupportJob Summary:We are seeking a highly skilled Helpdesk Support Specialist to join our team at Explore Group. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Key Responsibilities:Provide technical support to clients via...

  • Helpdesk Support Specialist

    2 weeks ago

    London, Greater London, United Kingdom Explore Group Full time £25,000 - £30,000

    Job Title: Helpdesk SupportJob Summary:We are seeking a highly skilled Helpdesk Support Specialist to join our team at Explore Group. As a Helpdesk Support Specialist, you will be responsible for providing technical support to our clients and ensuring that their IT systems are running smoothly.Key Responsibilities:Provide technical support to clients via...

  • Senior People Analyst

    4 days ago

    London, Greater London, United Kingdom Culture Amp Full time

    About Culture AmpCulture Amp is the world's leading employee experience platform, empowering companies to transform employee engagement, drive performance management, and develop high-performing teams.Job Title: Senior People ScientistWe are seeking a Senior People Scientist to join our team, working closely with customers to design and build people-centric...

  • Senior People Analyst

    4 days ago

    London, Greater London, United Kingdom Culture Amp Full time

    About Culture AmpCulture Amp is the world's leading employee experience platform, empowering companies to transform employee engagement, drive performance management, and develop high-performing teams.Job Title: Senior People ScientistWe are seeking a Senior People Scientist to join our team, working closely with customers to design and build people-centric...

  • Enterprise Account Executive

    7 days ago

    London, Greater London, United Kingdom Culture Amp Full time

    Unlock the Power of People AnalyticsCulture Amp is seeking an exceptional Enterprise Account Executive to join our mission to empower organizations to create a better world of work. As a key member of our Enterprise team, you will work closely with our People Science and Solution Consultants to support organizations in optimizing their employee...

  • Enterprise Account Executive

    7 days ago

    London, Greater London, United Kingdom Culture Amp Full time

    Unlock the Power of People AnalyticsCulture Amp is seeking an exceptional Enterprise Account Executive to join our mission to empower organizations to create a better world of work. As a key member of our Enterprise team, you will work closely with our People Science and Solution Consultants to support organizations in optimizing their employee...

  • Helpdesk Administrator

    5 days ago

    London, Greater London, United Kingdom Hatty Blue Recruitment Ltd Full time

    Helpdesk AdministratorWe are seeking a highly organized and customer-focused Helpdesk Administrator to join our team at Hatty Blue Recruitment Ltd. In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.Key Responsibilities:Manage daily...

  • Helpdesk Administrator

    5 days ago

    London, Greater London, United Kingdom Hatty Blue Recruitment Ltd Full time

    Helpdesk AdministratorWe are seeking a highly organized and customer-focused Helpdesk Administrator to join our team at Hatty Blue Recruitment Ltd. In this role, you will play a vital part in ensuring smooth daily operations by managing helpdesk enquiries, liaising with clients, and coordinating various administrative tasks.Key Responsibilities:Manage daily...

  • Tech Support Manager

    2 weeks ago

    London, Greater London, United Kingdom Learn Amp Full time

    About Learn AmpLearn Amp is a fast-growing, award-winning business on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life, work better.To do this, we've built a unique Employee Development Platform that helps our global customers drive learning, connectivity and performance...

  • Tech Support Manager

    2 weeks ago

    London, Greater London, United Kingdom Learn Amp Full time

    About Learn AmpLearn Amp is a fast-growing, award-winning business on a mission to unlock each organisation's potential through the development and alignment of its people. In short, we're making work-life, work better.To do this, we've built a unique Employee Development Platform that helps our global customers drive learning, connectivity and performance...

  • Helpdesk Support Specialist

    1 week ago

    London, Greater London, United Kingdom paretofm Full time

    About the RoleWe are seeking a highly organized and detail-oriented Helpdesk Administrator to join our team at Pareto FM. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our helpdesk.Key ResponsibilitiesMonitor and respond to helpdesk emails and...

  • Helpdesk Support Specialist

    1 week ago

    London, Greater London, United Kingdom paretofm Full time

    About the RoleWe are seeking a highly organized and detail-oriented Helpdesk Administrator to join our team at Pareto FM. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our helpdesk.Key ResponsibilitiesMonitor and respond to helpdesk emails and...

Helpdesk & Contract Support

3 months ago

London, Greater London, United Kingdom CBRE Full time

Posted- 20-Feb-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Accounting/Finance, Administrative- Location(s)- London - England - United Kingdom of Great Britain and Northern Ireland- Company ProfileCBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide.

Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.

Job Title:
Helpdesk & Contract Support
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management.

We are recruiting a Contract Support/Helpdesk to join the team located at one of our most prestigious sites in London.

The main purposes of the Contract Support/Helpdesk role are:

  • To provide a comprehensive and flexible contract administration service to the contract team
  • Maintain concise records of all CBRE transactions, finance and contract reporting requirements
  • Liaise with client representative when required
  • Allocate tasks and PPM's to engineers, driving efficiencies in how the tasks are issued and closed and the ensuring the level of information contained in each task is informative, useful and wellstructured in accordance with the account director's instructions.
Accountabilities- Accountable to Line manager

  • The post holder does not have any directly reporting staff
  • This post carries no direct budgetary responsibility
  • The post holds responsibility to lead or support the monthly contract review pack report and gather and collate the information within
Key Responsibilities- To assist with the control of all financial and commercial aspects of contracts.

  • To assist in the production of supporting financial information.
  • To maintain and update both manual and computer records relating to areas of which CBRE are responsible.
  • To prepare and issue predefined reports, which form part of the contract and customer requirement.
  • To administer quality management system documentation and ensure compliance.
  • Liaise closely with the site team and head office, ensuring accurate processing of quotations, purchase orders, invoices, time sheets and holiday records.
  • To undertake general office duties relating to the contract including:
  • Correspondence and filing
  • Minutes of meetings
  • Preparation of reports and documentation
  • Updating of electronic records
  • Material ordering and administration
  • Subcontractor's administration
  • Raising purchase orders and ensuring that purchase orders are updated when changes required.
  • Production of valuations and presentation of results
  • Contract renewal documentation
  • Production of short range plan information
  • Quote logging and processing
  • Collating timesheets from engineers, chasing and checking quality of data
  • Contract setup (PPM / System support) Concept
  • Application billing preparation
  • Contract escalation process
  • To undertake the training of staff as and when required.
  • To enable full auditable trails with for example but not limited to Invoices, timesheets, material orders and goods received notes.
  • To be responsible for the commercial support on the contract through to final account.
  • Manage, allocate and close reactive and PPM tasks to engineers using Concept Evolution and FSI Go.
  • Support the other contract supports when required which could potentially require working at other Prudential locations.
Skills and qualifications- An understanding of maintenance planning.

  • Strong analytical and decisionmaking skills
  • Effective time management of numeracy, report collation and distribution, data analysis
  • Proficient in Microsoft Excel, Word and PowerPoint.
  • Able to challenge the status quo and suggest new ways of doing things to improve performance and practices
  • Strong organisation and communication ability
  • To be an integral part of the team.
  • A demonstrable understanding of the Concept Evolution CAFM system and finance systems.