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Administrative Assistant

3 months ago

Colwyn Bay, Conwy, United Kingdom Cleantech People Full time

What's involved with this role:

Job Ref:
Conwy RQ1247551

_Hybrid working once training in the office has been completed._


We have an opportunity that has become available for a temporary experienced Admin Assistant / Business Support Officer to provide additional support to the Disability Business Support Service.

The post holder will be required to provide a comprehensive administrative support function to the 3 strands of the Disability Service
25, Resources/Early Intervention & Prevention).


The role will offer an integrated model of support to colleagues in both Social Care and Betsi Cadwaladr University Local Health Board (BCULHB).


Key Responsibilities:

  • Provide front of house/reception/telephony support across 2 sites.
  • To support the screening/transfer and signposting of incoming disability related calls for both Social Care and BCULHB Learning Disability
  • Work on rotation between 2 office bases
  • Colwyn Bay and Craig y Don (Canolfan Riviere Day Centre).

To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.

_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._

Other "Essential Requirements" - Please check to ensure that your CV addresses the following items:
**Qualifications
**- Good standards of education (5 GCSE or equivalent) plus technology & software skills

  • ECDL (European Computer License) or demonstrable experience.

Skills & experience:

  • Knowledge of WCCIS (Client Information System) or similar database system.
  • Ability to take minutes/notes.
  • Ability to communicate in English.
  • Customer Service & telephony skills desirable
  • Experience of working in an office environment.
  • Knowledge of data protection.
  • Knowledge and understanding of confidentiality.
  • Knowledge of financial administration (raising orders, processing invoices) desirable
  • Proven arithmetic & calculation ability (petty cash, incentive payments
  • Proven analytical ability in validating information for accuracy (timesheets)
  • Ability to communicate with ease and comfort with citizens presenting communication difficulties/challenging behaviours desirable
  • Typing & active listening skills, with strong organisation, planning & problemsolving skills
  • Teamwork & interpersonal skills


Am **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration.

This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please