Director of Data Data Insights

2 weeks ago

Leicester, Leicester, United Kingdom Blue Light Card Ltd Full time

Blue Light Card. Individually great, together unstoppable

The Role and the Team

We're looking for a Director of Data to join our team. As a key member of our Senior Leadership Team (SLT), you'll report to the Chief Product Officer and be responsible for our data strategy and execution across data science, insights, analytics engineering and market research.

If you have a strong background in data management, analytics, and data science, a proven track record of implementing scalable solutions, building new teams and capabilities and are an experienced manager and team player that can operate well in a cross functional environment, we'd love to hear from you

What You'll Do

  • Provide strategic direction and vision for the analytics engineering, insights, data science, and market research teams
  • Collaborate with the Executive Team and the SLT to align data initiatives with Blue Light Card's goals and objectives. This will involve working together with marketing, commercial, product development, and customer experience teams
  • Set up the operational model for data management, both within the team as well as in partnership with other areas of the organization
  • Champion and support the design, development, and maintenance of scalable data pipelines and infrastructure. Ensure that our data is accurate, reliable and compliant
  • Guide and support the data science team in the development and deployment of predictive models, machine learning algorithms and integration of new GenAI solutions
  • In partnership with the business, spearhead the creation of actionable insights and reports to support strategic decision-making across the organization both from a quantitative and qualitative standpoint
  • Guide the team to develop personalised user experiences through data. This includes leveraging user data for tailored product offerings, content curation, and recommendation systems
  • Evangelise and champion internally, new trends and emerging technologies in the data space
  • Hire, coach, nurture, develop and manage a growing teamembracing our culture and values

What You'll Bring

  • Expertise in the data space both on a strategic and operational level in Consumer Tech, ideally in a marketplace, e-commerce or affiliate setting
  • Extensive experience with data science and AI
  • Track record in using data to drive significant improvements in business KPIs with a particular emphasis on user growth, user engagement, and monetization
  • Good understanding of advanced segmentation techniques, consumer behavior and personalisation techniques
  • Proven record of partnering with the business to solve complex business problems leveraging data and your strong critical thinking and problem-solving skills
  • Excellent communication, able to story tell effectively through data and adjust your communication style to non-technical stakeholders

Technical experience

  • Previous experience with cloud platforms such as AWS
  • Experienced in SQL, Excel, Python, etc.
  • Deep understanding of statistical analysis, machine learning techniques, and predictive modelling. Previous experience in search and recommendations
  • Strong proficiency in data management, data warehousing, and ETL processes
  • Previous experience with product analytics and tracking tools (e.g. Amplitude, Google), experimentation tools (e.g. Amplitude), and visualisation tools (e.g. Tableau)

Our Culture

Our members, partners and colleagues are at the heart of everything we do.

Our colleagues are integral to helping create the unique experience we deliver, so we're genuinely committed to creating a place where our team loves to work, and people want to join. We work as a team and try to have a bit of fun while we do it, and we recognise the importance of culture and the positive impact it can have on performance for you, the team, our organisation and our members. We believe in attracting the best talent no matter where you are, and have a hybrid working model, with colleagues based in London, the East Midlands and around the country.

We're also officially recognised as a Top 100 Great Place To Work UK, one of the UK's Best Workplaces for Wellbeing, Top 100 Best Workplaces for Women and recognised as investors in wellbeing by Investors in People.

What We Offer

  • Hybrid working
  • 25 days plus public holidays, buy and sell and an additional day off for your birthday
  • A company bonus scheme
  • Great social events e.g., Christmas party, family fun day, summer party, sports matches
  • Learning and development opportunities
  • Group auto-enrolment pension plan
  • Enhanced maternity, paternity, sick pay
  • Company funded private medical insurance
  • Healthcare cashback plan
  • 35 hour working week
  • Employee assistance programme (including mental health support)
  • Modern office space with onsite gym including access to free HIIT & stretch classes, games area, chill-out areas, bookclub, free parking, EV charging onsite and more, when you visit our HQ in Cossington

#LI-Hybrid

#J-18808-Ljbffr

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