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Ophthalmology Administrator

3 months ago

Southampton, Southampton, United Kingdom University Hospital Southampton NHS Foundation Trust Full time
Are you looking for a change in career? Are you reliable, and adaptable person with a positive friendly attitude to work in a busy fast paced office environment?

WE WOULD LOVE TO HEAR FROM YOU
We are seeking an enthusiastic and passionate ADMINISTRATOR to join our Ophthalmology Team to support with all administrative functions including reception desk and prep, and answering calls

Patient Services Centre is looking for highly motivated individuals to make a difference to our Patients and their journey with UHS

We have created an environment with a proactive culture of inclusion, respect, diversity, and equality in which you are free to bring your whole self to work

In return we are looking for someone with a 'team spirited' attitude to their work, whilst being confident, flexible, and having a highly organised approach to dealing with a wide range of demands

ABOUT THE TEAM
Our Patient Services Centre Administrators are hardworking, committed to patient care and often the first point of contact for the patients, they are responsible for:

  • Registration of patients and their referrals
  • Booking over 650,000 outpatient appointments each year, covering 50 specialties across the Trust
  • Managing clinics, rescheduling appointments, cancelling appointments, and filling new clinics
  • Covering receptions across all of our sites, checking patients in, booking follow up appointments and dealing with queries
  • Preparing patient packs for outpatient clinic
  • Making and receiving calls from patient