Vehicle Service and Hire Customer Assistant

2 weeks ago


Bury St, Suffolk, United Kingdom G L Cars Full time

Overview:
We are seeking a customer facing team member to coordinate both our Hire and Service departments customer facing receptions.

Part time (min 25 hours ) or full time

Responsibilities:

  • Liaise with customers both in person and on the telephone in a professional and friendly manner.
  • Create Hire and service quotations
  • Generate Hire and service bookings
  • Create invoices for Hire and service collect payment
  • Create customer records on our DMS and follow up as required
  • Have a basic understanding of Car servicing / invoicing ( we may provide training if required )

Qualifications:

  • Must be confident on the telephone and in a face to face environment
  • Excellent attention to detail and accuracy
  • Strong organizational skills and ability to prioritize tasks
  • Ability to work independently and meet deadlines
  • Strong communication skills, both written and verbal
  • Must be a team player able to work in a busy office enviroment

Job Types:
Full-time, Part-time, Permanent

Pay:
£12.00-£13.50 per hour

Expected hours:
per week

Benefits:

  • Casual dress
  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location:
In person

Reference ID:
Customer service recption - Full or part time

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