Customer Service Administrator

2 weeks ago


Bury St, Suffolk, United Kingdom Driver Hire Full time

Your local Driver Hire office has an immediate opening for our client based in Bury St Edmunds who are looking for a Customer Service Administrator.


Contract Type:
Temporary to Permanent.

The Role:


Our National customer require a Customer Service Administrator in an ongoing position for their busy service centre on the outskirts of Bury St Edmunds.

Immediate start is available for the right candidate.

Reporting to the Depot Manager, you will be both supporting in and responsible for the following duties:

Handle incoming customer calls & inquiries in a professional and timely manner.
Deliver excellent service on the phone and email.
Operate internal Operations system to log, book, track and follow customer orders.
Support and work with the office team in all other aspects of administration as required.
Maintain office hygiene standards and demonstrate safe working practices.
Follow and adhere to client policies, procedures and code of conduct.
Reconciling Driver's loads from the previous day
Debriefing Driver's at the end of their day and making any necessary amendments
Compliance Checks to be carried out on all vehicles once a month
Cylinder Yard Counts, including entering of stock figures and carrying out any investigations
Participating In End of Month Stock counts when required

The Reward:
Monday - Friday: £12.56 PAYE. 9-5, occasional weekend work paid at a weekend premium of x0.5
28 days paid holiday pro rata on PAYE.

Overtime after 7.

5hrs:
£18.84 PAYE.

Weekly Pay.
Immediate start.
Referral Bonus - Introduce a friend to us and you receive a bonus

The Requirements:
IT skills with Word and Excel.
Experience working in or delivering excellent customer service.
Call handling and problem solving skills.
Good communication skills are essential.
Letter and email writing experience.
Join the leading specialist Driving Agency in Bury St Edmunds, & surrounding areas with 96% of our drivers proud to work for Driver Hire
For more information get in touch with Driver Hire Bury St Edmunds. Alternatively, hit the Apply button now

TPBN1_UKTJ

  • Bury St, Suffolk, United Kingdom Driver Hire Bury St Edmunds Full time

    Your local Driver Hire office has an immediate opening for our client based in Bury St Edmunds who is looking for a Customer Service AdministratorContract Type: Ongoing full timeThe Role: Handle incoming customer calls & enquiries in a professional and timely manner Operate internal Operations system to log, book, track and follow customer orders Support and...


  • Bury St, Suffolk, United Kingdom Build Aviator Full time

    The RoleThis role is working with Build Aviator part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.At STARK Group, we have a strong culture that is built on passionate and...


  • Bury St, Suffolk, United Kingdom Adecco Full time

    Sales/Customer Service Administrator Bury St Edmunds £25 £28k (DOE)We are currently seeking a Sales/Customer Service Administrator on behalf of our Bury St Edmunds based client.This opportunity is ideal for an individual focused on customer satisfaction, looking to join a growing organization with room for professional growth.Salary: £25-28k (Depending...


  • Bury St, Suffolk, United Kingdom Labour-Hire Solutions Limited Full time

    Labour Hire is looking for an experienced Customer Service Representative to begin work for a nationwide gas and electric business._This is a permanent position with NO agency probation period_About the role: Communicating professionally and in a timely manner to schedule booking with customers and tenants. Using gaselec systems and other software tools...


  • Bury St, Suffolk, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer Care Administrator | Bury St Edmunds | £23,000 to £25,000 (dependant on experience).Your new companyGrowing and impressive business based on the outskirts of Bury St Edmunds.Your new roleThis is a new position which has become available after an internal promotion, the Customer Care Administrator reports into the Customer Care Manager and works as...


  • Bury St, Suffolk, United Kingdom Compass Point Recruitment Ltd Full time £24,000

    Location Bury St Edmunds Sector: Office Recruitment Services Job type: Permanent Salary: £24000 per annum Contact: Brigita Seveliovaite Contact email: Contact phone: Job ref: J36283 Published: 6 days ago Expiry date: Start date: Position: Customer Service Representative Location: Bury St Edmunds - outskirts Pay: £24, 000 per annum +...


  • Bury St, Suffolk, United Kingdom Reed Full time

    We are currently recruiting for a Support Services Officer who would like to help us reach our mission of 'making lasting connections with our customers to improve their lives'. As the Support Services Officer your key responsibilities areAdministration of company vehicles, including accidents, repairs, fees, MOTs and services.Process new vehicle orders and...


  • Bury St, Suffolk, United Kingdom West Suffolk NHS Foundation Trust Full time

    Do you enjoy the satisfaction of a job well done?If you answered, yes, we would love to hear from youWe are seeking an experienced, passionate, and focused individual with high standards and a keen eye for detail to join our Volunteer Services Team.Volunteers play a vital part in improving the experience of our patients and their loved ones within the...

  • Administrator

    2 weeks ago


    Bury St, Suffolk, United Kingdom Hales Group Ltd Full time

    AdministratorBury St EdmundsMonday to FridaySalary DOEMain duties: Acting as first point of contact for all customers Handling and sorting any post received Liaising with third parties and colleagues where necessary Dealing with any queries and providing excellent customer service General administration duties such as ordering supplies and essentials as...


  • Bury St, Suffolk, United Kingdom Adecco UK Full time

    Customer Service Adviser - Outskirts of Stowmarket - Temp to Perm - £21,500Do you value great customer service? Are you looking to move away from Retail or Hospitality and in to an Office based role? Are you a confident communicator?Well we want to speak to youWe are keen to speak great personalities, after all this is a people based role Our client is...


  • Bury St, Suffolk, United Kingdom First Recruitment Services Limited Full time

    Position:Customer Service Advisor- Salary: £11 per hour- Location: Bury St Edmunds- Hours:Monday Friday 84 with 1 hour unpaid lunch break. 7 paid hours a day. Parking availableDuties will include: Answering incoming customer calls to resolve issues and enquiries, ensuring customer needs are met in a timely and professional manner to meet individual and...


  • Bury St, Suffolk, United Kingdom TIME Appointments Ltd Full time

    Time Appointments are delighted to be working with one of Suffolk's leading road hauliers, a family-owned business, that are looking for a Customer Service Representative to join their team. This is an excellent opportunity for someone looking to begin their career within a fantastic company with the opportunity of professional development and progression...

  • Administrator

    2 weeks ago


    Bury St, Suffolk, United Kingdom Adecco Full time

    Administrator-Bury St Edmunds-£20,000+I am currently recruiting for an Administrator on behalf of our Bury St Edmunds based client, this is a great role with a friendly and dynamic team.Salary: £20,000+Hours: Monday-Friday 08:30am-17:00pmHoliday: 25 days + Bank HolidaysJob Responsibilities: To take orders over the phone and through the web shop Process...

  • Administrator

    2 weeks ago


    Bury St, Suffolk, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Administrator

    2 weeks ago


    Bury St, Suffolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We have an exciting opportunity for an administrator to join our Mental Health Liaison Team within West Suffolk Hospital, Bury St Edmunds. We are looking for a skilled and experienced person to join the passionate and dedicated team.Our team is part of West Suffolk care group's crisis pathway. It works as a single point of access for referrals and provides a...

  • Customs Consultant

    2 weeks ago


    Bury St, Suffolk, United Kingdom BKR Consultants Limited Full time

    The VacancyWith an experienced team behind us BKR Consultants Ltd is looking to continue growing it's inspirational team.An enthusiasm to take on greater responsibility is crucial, as the successful Customs Consultant will have a strong voice in respect of key decision making and guiding the development of the business, alongside advising a portfolio of...


  • Bury St, Suffolk, United Kingdom First Recruitment Services Full time

    Position:Customer Service Advisor- Salary: £10 - £11 per hour- Location: Bury St Edmunds- Hours:Monday Friday 84 with 1 hour unpaid lunch break. 7 paid hours a day. Parking availableDuties will include: Answering incoming customer calls to resolve issues and enquiries, ensuring customer needs are met in a timely and professional manner to meet individual...

  • Office Administrator

    2 weeks ago


    Bury St, Suffolk, United Kingdom Hoseflex Ltd Full time

    Office AdministratorJob Type:Full Time, PermanentLocation:Bury St EdmundsWorking Hours:Monday - Friday 08.00am-17.00pmSalary:up to £23,000 per annum depending on experienceBenefits:Company Pension (after 3 months)20 Days holiday plus bank holidaysOn Site ParkingAt Hoseflex we provide a one stop hydraulic, industrial and pneumatic service. We also manage and...


  • Bury St, Suffolk, United Kingdom Vallum Associates Full time

    ResponsibilitiesYou will provide support to the IT Hardware and Software Asset Manager in all areas of IT asset administrationWe ask that you have administration, organisational and customer service skills to help ensure client IT Hardware & Software Assets are allocated observing our agreements and policies.You will be based in Bury St. Edmunds and you will...


  • Bury St, Suffolk, United Kingdom Hales Jobs Full time

    Customer Service AdvisorBury St Edmunds£ £12 per hourThe working hours for this role are Monday to Friday 08:30-17:00.Driving/own transport is essential due to the office location.Daily Duties Working within a team Answering telephone calls and helping with queries Work within a team to ensure the workload is prioritised Inputting data into bespoke...