Medical Receptionist

2 weeks ago


Welwyn Garden City, Hertfordshire, United Kingdom The Garden City Practice Full time

MEDICAL RECEPTIONIST

JOB DESCRIPTION

Job Title:
Medical Receptionist

Full training will be given.

PRINCIPAL RESPONSIBILITIES:

1.

RECEPTION DUTIES:

(i) Greet and assist patients and other callers and visitors seeking consultations, appointments, prescription advice and results in a prompt, positive, professional, courteous and helpful manner ever aware of the need to protect patient confidentiality.

(ii) Ensure that patients without appointments but who need 'urgent consultation' are seen in a logical and non-disruptive manner.

(iii) Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure procedures are completed.

(iv) Advise patients of relevant charges for private services, accept payment and issue receipts for same.

(v) Respond to all queries and requests for assistance from patients and other visitors, advocating 111 where it is appropriate (eg. general advice, details of support groups,

NHS information) and be able to explain basic NHS policies.

Be aware of correct procedures when a patient wishes to make a complaint or seek copies of their medical records.

(vi) Ensure that requests for prescriptions are actioned where possible within 3 working days.

(vii) Ensure reception and waiting areas are kept neat and tidy.

2. MANAGEMENT OF APPOINTMENT SYSTEMS
(i) Ensure total familiarity with the regular pattern of appointments at the Practice and being alert to any change made because of leave.

(ii) Make accurate bookings, clarifying with the patient what time the booking has been made for. Where a particular GP is not available at a particular time/location the receptionist will offer another appointment with another GP (or at another time with the requested GP as appropriate) by reference to the next available appointment rather than by suggesting there is no appointment available until such and such a time.

3. MANAGEMENT OF MEDICAL RECORDS
(i) Ensure correspondence, reports, results etc. are scanned and filed in correct order.

4. PREPARATION OF CONSULTING ROOMS
(i) Ensure that the consulting rooms are prepared in readiness for each consulting session, checking full range of forms and requirements and re-stocking as required.

(ii) Ensure that the consulting rooms are checked at the end of each consulting session and left tidy and secure.

5. OPERATION OF TELEPHONE SYSTEM
Receive and make calls as required. Divert calls and take messages as appropriate.

6. START AND END OF DAY PROCEDURES
(i) Open up premises at the start of day, unset alarm and make all necessary preparation to receive patients.

(ii) Turn computers on.

(iii) Secure premises at end of day, ensure the building is totally secured, internal lights off and alarm activated.

7. ANY OTHER DELEGATED DUTIES CONSIDERED APPROPRIATE TO THE POST
(i) Ensure all new patients are registered within the specified timescale.

(iv) Be aware of responsibilities for health and safety, confidentiality, complaints procedures, NHS England policies and appropriateness of Out of Hours as an initial point of advice for patients with general queries about health and the health service.

8. SPECIAL REQUIREMENTS OF THE POST
(i) An understanding, acceptance and adherence to the need for strict confidentiality.

(ii) An ability to use own judgement, resourcefulness, common sense and local knowledge, to respond to patient inquiries and requests.

(iii) Patient-friendly and clear communication skills.

Job Types:
Part-time, Permanent

Part-time hours: 25 per week

Salary:
Up to £10.42 per hour

Benefits:

  • Company pension
  • Onsite parking

Work Location:
In person

Application deadline: 21/06/2023
  • Medical Receptionist

    2 weeks ago


    Welwyn Garden City, Hertfordshire, United Kingdom Bridge Cottage Surgery Full time

    About usBridge Cottage Surgery is a semi rural Practice of approx 16,000 patients based in Welwyn Hertfordshire. The Surgery consists of 7 GP Partners, 1 salaried GP, GP Registrars and a Nursing Team of 5 Nurses and an HCA.- Medical Receptionist / Administrators_- Receptionists Roles:_ Recording patient contacts Registering new patients onto the clinical...


  • Welwyn Garden City, Hertfordshire, United Kingdom HUC Full time

    The Medicine Management Administrators are the main points of contact for all things Medicines Management at HUC, you will undertake visits to various sites and services that we operate to carry out stock checks, replenishments of Medications, Consumables and Equipment.You will also support with the management of our central Medicines Management stores...

  • Medical Receptionist

    4 weeks ago


    Welwyn Garden City, United Kingdom The Garden City Practice Full time

    MEDICAL RECEPTIONIST **JOB DESCRIPTION** **Job Title**: Medical Receptionist Full training will be given. **PRINCIPAL RESPONSIBILITIES**: **1. RECEPTION DUTIES**: (i) Greet and assist patients and other callers and visitors seeking consultations, appointments, prescription advice and results in a prompt, positive, professional, courteous and helpful...


  • Welwyn Garden City, United Kingdom The Garden City Practice Full time

    MEDICAL RECEPTIONIST **JOB DESCRIPTION** **Job Title**: Medical Receptionist Full training will be given. **PRINCIPAL RESPONSIBILITIES**: **1. RECEPTION DUTIES**: (i) Greet and assist patients and other callers and visitors seeking consultations, appointments, prescription advice and results in a prompt, positive, professional, courteous and helpful...

  • Medical Receptionist

    2 months ago


    Welwyn Garden City, United Kingdom Ephedra Healthcare Ltd Full time

    **CENTRE** **Receptionist / Administrator job description & person specification** **Job Title** Receptionist/Administrator **Line Manager** Reception Supervisor **Accountable to** Practice Manager **Hours per week** 37.5 **Job Summary** To be responsible for undertaking a wide range of reception and administrative duties and the provision of...


  • Welwyn Garden City, United Kingdom Ephedra Healthcare Ltd Full time

    **CENTRE** **Receptionist / Administrator job description & person specification** **Job Title** Receptionist/Administrator **Line Manager** Reception Supervisor **Accountable to** Practice Manager **Hours per week** 37.5 **Job Summary** To be responsible for undertaking a wide range of reception and administrative duties and the provision of...

  • Receptionist

    4 weeks ago


    Welwyn Garden City, United Kingdom Reed Business Support Full time

    **Reed are hiring for a receptionist to join an organisation in a medical setting on a part time basis.** **Hours (you will need to be available both days every week)**: - Monday 08:00 - 17:00 - Friday 08:00 - 19:00 - Adhoc shifts/overtime available on other days and weekends **Duties**: - Professionally and warmly greet walk in patients - Logging...

  • Receptionist

    3 weeks ago


    Welwyn Garden City, United Kingdom Country Court Full time

    **Receptionist-Required at Oakview Lodge Care & Nursing Home in Welwyn Garden City, Part of the Country Court Family** **Hours: 37.5 Hours per week (Monday to Friday 0900-1700)** Oakview Lodge Nursing Home provides family-led nursing, residential and dementia care in a quiet area of the beautiful Welwyn Garden City. Situated on the site of the old Queen...


  • Welwyn Garden City, United Kingdom Tate Full time

    **This permanent job role will suit an office professional who has conducted an array of Administration and receptionist tasks. Someone who will offer flexibility and adaptability will in return benefit from a busy a diverse role, working within trendymodern offices.** **Benefits of working for this Welwyn Garden City company include**: 25 days holiday +...


  • Welwyn Garden City, United Kingdom HUC Full time

    Our Bases Hertfordshire - Lister Hospital, Stevenage, QEII Hospital, Welwyn Garden City, Hertford County Hospital, St Albans City Hospital, The Grove Medical Centre, Borehamwood, Bridgewater Surgeries, Watford, Hemel Hempstead Hospital West Essex - Dunmow Clinic, Great Dunmow **Overall Purpose of the Role**: The role of the driver is to transport the...


  • Welwyn, United Kingdom Mimram Veterinary Centre Full time

    **Veterinary Receptionist** We have an exciting opportunity for a part - time customer care focused and experienced Veterinary Receptionist to join our team at the Mimram. This role involves a combination of early and late shifts as well as Saturdays on a rota basis. We are looking for someone with a self-driven work ethic, who can work in a fast-paced...


  • Welwyn, United Kingdom Mimram Veterinary Centre Full time

    **Veterinary Receptionist** We have an exciting opportunity for a part - time customer care focused and experienced Veterinary Receptionist to join our team at Mimram. This role involves a combination of early and late shifts, ranging from 8.30am-7.30pm, as well as Saturdays on a rota basis. We are looking for someone with a self-driven work ethic, who can...


  • City, United Kingdom search Full time

    Medical / GP ReceptionistLiverpool-based fully on-site role30 hours per week varying shifts between 8:00am and 6:00pm Monday to Friday onlyTemp role for at least 3 weeks likely to be extended, potentially up to 8 weeksPay rate of up to 12.00 per hour + holiday payIMMEDIATE START AVAILABLESearch Consultancy are currently working with a medical practice in...


  • City, United Kingdom search Full time

    Medical / GP ReceptionistLiverpool-based fully on-site role30 hours per week varying shifts between 8:00am and 6:00pm Monday to Friday onlyTemp role for at least 3 weeks likely to be extended, potentially up to 8 weeksPay rate of up to 12.00 per hour + holiday payIMMEDIATE START AVAILABLESearch Consultancy are currently working with a medical practice in...


  • Welwyn Garden City, United Kingdom HUC Full time

    The Medicine Management Administrators are the main points of contact for all things Medicines Management at HUC, you will undertake visits to various sites and services that we operate to carry out stock checks, replenishments of Medications, Consumables and Equipment. You will also support with the management of our central Medicines Management stores...


  • Welwyn Garden City, United Kingdom HUC Full time

    A unique career opportunity has arisen for a Medicines Management Administrator to join the busy administration team at HUC. We are looking for a highly motivated individual who has strong organisational skills and pays close attention to detail with the ability to understand and meet targets and deadlines. We require someone who has strong communication...

  • Receptionist

    2 weeks ago


    City of Westminster, Greater London, United Kingdom VWA (Victoria Wall Associates) Full time

    Receptionist Permanent ASAP Up to £35k, depending on experience Fully office-based West End 7-RecS/FAHEThe Client: A lovely international investment firm are looking for a proactive and personable Receptionist to work alongside one other receptionist in a busy but collaborative office.The Role: Receptionist duties include but are not limited to:Meeting and...

  • Receptionist

    4 weeks ago


    City of Westminster, United Kingdom VWA (Victoria Wall Associates) Full time

    Receptionist Permanent ASAP Up to £35k, depending on experience Fully office-based West End 7-RecS/FAHEThe Client: A lovely international investment firm are looking for a proactive and personable Receptionist to work alongside one other receptionist in a busy but collaborative office.The Role: Receptionist duties include but are not limited to:Meeting and...

  • Receptionist

    2 weeks ago


    City of Westminster, United Kingdom VWA (Victoria Wall Associates) Full time

    Receptionist Permanent ASAP Up to £35k, depending on experience Fully office-based West End 7-RecS/FAHEThe Client: A lovely international investment firm are looking for a proactive and personable Receptionist to work alongside one other receptionist in a busy but collaborative office.The Role: Receptionist duties include but are not limited to:Meeting and...


  • Welwyn Garden City, United Kingdom HUC Full time

    Job summary The Medicine Management Administrators are the main points of contact for all things Medicines Management at HUC, you will undertake visits to various sites and services that we operate to carry out stock checks, replenishments of Medications, Consumables and Equipment. You will also support with the management of our central Medicines...

  • Receptionist

    4 weeks ago


    City of London, Greater London, United Kingdom VAL WADE RECRUITMENT Full time €30,000

    Receptionist, Permanent, International Business, Central London, to £30,000 Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully. Our client, a successful business, requires a Front of House Receptionist with strong Admin skills (Word, Excel and Outlook needed) to work alongside a colleague and to...


  • Welwyn Garden City, United Kingdom Ocado Group Full time

    **_Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status._** We now have an opportunity for a...