Client Onboarding Coordinator

1 week ago

London, Greater London, United Kingdom Daffin Kirbyshire Associates Full time
Daffin Kirbyshire Associates London, United KingdomPosted 17 minutes ago Hybrid Contract £60k - £70k

  • The Onboarding Coordination team is a function within the Onboarding team. The Onboarding team is a department within Operations, and responsible for the Onboarding of new clients, account opening and ongoing periodic review.

Responsibilities:

  • Ensure that appropriate customer categorisations are carried out in accordance with local regulatory requirements
  • Ensure that appropriate client documentation is issued to all new customers and in accordance with local regulatory and any exchange requirements
  • Manage & prioritise the customer pipeline on a weekly basis with the business
  • Ensure that the integrity of the static data inputted by the onboarding team into the Client Data Base
  • Ensure that complete records of all customer documentation are maintained
  • Ensure that accounts are promptly activated and closed in the Client Database following group policies
  • To assist on any other adhoc reviews/projects/audits that the Documentation department is required to carry out
  • Efficiently dealing with general daytoday adhoc queries
  • Keeping management timely informed of issues/developments
  • Ensuring compliance with the company's regulatory requirements under the [FCA, NFA, AMF, AFM, MAS ].
  • Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
  • Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
  • At all times complying with the FCA's Code of Conduct (UK only)
  • To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility
  • To report any breaches of policy to Compliance and/ or your supervisor as required
  • To escalate risk events immediately
  • To provide input to risk management processes, as required.
  • Perform initial client categorisation in line with MiFID II/ESMA requirements
  • Assisting management with monthly KPIs and with internal audit investigations.
  • Managing the team inbox and centralised tasks, independently or distributing appropriately to the team
  • Manage and prioritise the Onboarding pipeline on a weekly basis with the business
  • Train, motivate and manage staff in daytoday roles
  • Manage escalations from staff and propose solutions
  • Drive change in processes and procedures, in line with policy to deliver as efficient and effective a process and client experience as possible
  • Lead team calls, meetings and raise concerns on behalf of the team
  • Escalate concerns, issues where appropriate and propose solutions where possible

Competencies

  • Excellent verbal and written communication skills
  • A collaborative team player, approachable, selfefficient and influences a positive work environment
  • Demonstrates curiosity
  • Resilient in a challenging, fastpaced environment
  • Ability to take a high level of responsibility in a fast pace and highvolume environment
  • Excels at building relationships, networking and influencing others
  • Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness

Skills and Experience

  • Experience working in a regulated environment and knowledge of the risk and compliance requirements associated with this.
  • Confident, driven, selfstarter with an ability to work independently
  • Ability to build and cultivate good working relationships with Business Lines and Support Areas
  • Ability to act with urgency and good judgment to get things done in a high paced environment
  • Strong knowledge of Excel (Excel)
  • Ability to lead and motivate staff, address staff issues and concerns while leading by example
  • Effective problemsolver: ability to listen to stakeholder requirements, anticipate and escalate issues as appropriate
  • Job ID DAF FC009

  • Client Onboarding

    1 week ago

    London, Greater London, United Kingdom Octopus Energy Group Full time

    What we do. Electric Car LeasingWhy we do it. Greener. Fairer. Future.We're building out our Client Onboarding Team in London, and we're looking for a superstar with relevant experience to help shape what we deliver and how we deliver it.As a Client Onboarding & Implementation Executive, you will be responsible for building and maintaining an incredible...

  • Client Onboarding

    1 week ago

    London, Greater London, United Kingdom JPMorgan Chase Bank, N.A. Full time

    Client Onboarding - Technical Implementation SpecialistThe CBCO (Commercial Bank Client Onboarding) organization is seeking a highly motivated Technical Implementation Associate who can handle a high level of complexity in a client facing environment. CB is well positioned on the firm's platform to deliver extensive product capabilities - lending, treasury...

  • Client Onboarding

    1 week ago

    London, Greater London, United Kingdom Octopus Energy Full time

    What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We're building out our Client Onboarding Team in London, and we're looking for a superstar with relevant experience to help shape what we deliver and how we deliver it. As a Client Onboarding & Implementation Executive, you will be responsible for building and maintaining an...

  • Client Onboarding Analyst

    1 week ago

    London, Greater London, United Kingdom LGBT Great Careers Full time

    LGBT Great careers, powered by The Ocean Partnership, supports the investment industry in building diverse high performing teams.As a Client Services and Derivatives Onboarding Specialist you will be the central point of contact for all aspects of client on- boarding/account opening and aligned with clients or specific sales desks, to ensure an effective and...

  • Client Services and Onboarding

    1 week ago

    London, Greater London, United Kingdom LGBT Great Full time

    LGBT Great careers, powered by The Ocean Partnership, supports the investment industry in building diverse high performing team. As a Client Services and Derivatives Onboarding Specialist you will be the central point of contact for all aspects of client on- boarding/account opening and aligned with clients or specific sales desks to ensure an effective...

  • Client Onboarding Manager

    1 week ago

    London, Greater London, United Kingdom Leverton Search Full time

    Are you a detail-oriented professional with a passion for coordinating complex processes? We are seeking a Client Onboarding Manager to join a fantastic team at a leading Asset Manager. In this role, you will play a crucial part in ensuring the seamless onboarding and management of institutional segregated and pooled fund investors.Responsibilities...

  • Customer Onboarding Coordinator

    1 week ago

    London, Greater London, United Kingdom MPC Moving Picture Company Full time

    Company Description About A Place for Mom We're the leading online platform connecting families searching for senior care with a team of experienced local advisors providing insight-driven, personalized solutions. As the nation's most trusted senior advisory service, we are a mission-based organization that enables caregivers to make the best senior...

  • Onboarding Coordinator

    1 week ago

    London, Greater London, United Kingdom Circle Health Group Full time

    Closing date11/06/202- HoursPart time Role TypeBank (Seasonal) Location(s) Head Office Central LondonOverview:WHO ARE YOU? You maintain and enhance customer service and satisfaction.WHAT DO YOU DO? Deliver Exceptional Customer Service: Provide a high standard of customer service to new hires, answering any questions they may have and guiding them through the...

  • Client Onboarding Expert

    1 week ago

    London, Greater London, United Kingdom Vantage Point Full time

    Vantage Point is a leading consultancy in the Financial Services industry, specialising in areas such as client onboarding, process engineering, data operations, regulatory compliance, and risk management. We are currently seeking an experienced, highly skilled End-to-End Client Onboarding Expert to join our team.As an End-to-End Client Onboarding Expert at...

  • Client Onboarding Specialist

    1 week ago

    London, Greater London, United Kingdom SR2 Full time

    Client Onboarding SpecialistUp to £45,000 DOELondon (1-2 days in the office)No Sponsorship providedI am working with a high-growth fintech start-up who are searching for a Client Onboarding Specialist to join the team. Working within the Onboarding team, you will be providing guidance and advice assisting their key clients to get onboarded onto the...

  • Client Onboarding Assistant

    1 week ago

    London, Greater London, United Kingdom Broster Buchanan Full time

    Client Onboarding AssistantLocation - London Hybrid 3 days in the officeSalary - £22,500 + bonus+ benefitsA Global Travel and Event Management company are looking to recruit a Client Onboarding Assistant. This is a brand new role that has been created to work alongside the Global Lead of client onboarding.The roleYou will be working within compliance...

  • Client Onboarding Administrator

    1 week ago

    London, Greater London, United Kingdom Love Success Plc Full time

    Client Onboarding Administrator: Job Reference: CL/COADate Posted: 4 March 2024 Recruiter: Love Success plc Location: London Salary: £15.90 to £17.95 Per Hour Sector: Administrator/ Office Assistant/ Data Entry Job Type: Temporary Duration: 36 months Work Hours: Full TimeClient Onboarding Administrator 6 monthsHybridJoin our client as a Client Onboarding...

  • Client Onboarding Associate

    1 week ago

    London, Greater London, United Kingdom Partners Capital Full time

    London Role DescriptionAs a fast-growing company of over three hundred people, we are looking for someone to join our Client Onboarding function in the Client Operations team in London to assist in all activities relating to onboarding new client accounts, as well as providing support to investors making direct investments into our pooled vehicle fund...

  • client onboarding manager

    1 week ago

    London, Greater London, United Kingdom Legal & General Full time

    Company Description The world of investment is changing. Our vision at Legal & General Investment Management is to create a better, more sustainable future through responsible investing. We work in partnership with our clients around the globe to deliver positive long-term outcomes, while rising to the challenges of a rapidly changing world. Our clients...

  • Institutional Client Onboarding Analyst

    1 week ago

    London, Greater London, United Kingdom Fisher Investments Full time

    The Opportunity The Institutional Client Onboarding Analyst works directly with our Sales Relationship Managers, Service Relationship Managers, international institutional clients and consultants, international custodians, and various internal groups to on-board and maintain accounts for international institutional investors. The Institutional Client...

  • Client Onboarding Executive

    1 week ago

    London, Greater London, United Kingdom Penhaligon's Recruitment Ltd Full time

    A superb opportunity has arisen for a compliance driven Client Onboarding Executive to join this well established and highly respected law firm based in the heart of South West London Duties as follows:Responsible for assisting with the management of the client onboarding process, particularly in relation to all client due diligence and anti-money laundering...

  • Client Onboarding Manager

    1 week ago

    London, Greater London, United Kingdom LegalAndGeneral Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Company Description The world of investment is changing. Our vision at Legal & General Investment Management is to create a better, more sustainable future through responsible investing. We work in partnership with our clients around the globe to deliver...

  • onboarding executive

    1 week ago

    London, Greater London, United Kingdom Legal & General Full time

    Company Description The investment landscape is evolving, and at Legal & General Investment Management, we are dedicated to shaping a brighter, more sustainable future through responsible investing. Collaborating with clients worldwide, we aim to achieve positive long-term results in a rapidly changing environment. Our clientele includes institutional...

  • Onboarding & Client Relationship Lead

    1 week ago

    London, Greater London, United Kingdom Gresham Hunt Full time

    Client: Blockchain based marketplace Role:Client Onboarding Lead Location: West End/Hybrid Company: Our client is a rapidly growing blockchain based marketplace addressing friction points in the global food supply chain. Powered by one of the Top blockchain protocols, the firm is embarking on a new growth period following an intense 2 year R&D journey. To...

  • Client Onboarding Manager, Vice President

    2 weeks ago

    London, Greater London, United Kingdom State Street Full time

    Who we are looking forState Street Global Advisors Trust Company (SSGA) is seeking a motivated Client Onboarding Manager with institutional client experience, who can excel in a fast-paced environment while working cohesively with their core team. The role holder must meet the criteria for an FCA Certified Role. Are you that person?The EMEA Client Onboarding...