Client Onboarding Associate

7 days ago

London, Greater London, United Kingdom Partners Capital Full time
London

  • Role Description


As a fast-growing company of over three hundred people, we are looking for someone to join our Client Onboarding function in the Client Operations team in London to assist in all activities relating to onboarding new client accounts, as well as providing support to investors making direct investments into our pooled vehicle fund offerings.

Position Responsibilities and Attributes

  • Work with other members of the Client Operations team and the Compliance team onboarding new client accounts.
Tasks will include but will not be limited to:

  • Preparation of the Partners Capital management agreement and associated account opening documentation
  • Reviewing different client account structures and reviewing Know Your Client (KYC) documentation
  • Ensuring Anti-Money Laundering (AML) and Financial Crime requirements regulations are adhered to
  • Performing key controls such as PEP and Sanctions screening, vetting the positive and false positive alerts and recording the information in the relevant system for ongoing monitoring.
  • Internal account set up and logging of client information
  • Client third party account setup (e.g., custodian, brokerage)
  • Partners Capital client portal account setup
  • Maintaining and logging all client documentation electronic and physical copies
  • Facilitate account restructurings and ensuring all necessary documentation is in place.
  • Assist with the population and development of internal client information databases and Tax Reporting (CRS/FATCA/DAC6).
  • Monitor KYC documentation and communicate when documentation refreshes are required. This involves working closely with and providing guidance to the wider client services team.
  • Ensure that regulatory and compliance rules are adhered to, especially around KYC and AML.
  • Work with the manager responsible for account onboardings with the implementation of initiatives to increase operational efficiency. This may include setting up accounts with new thirdparty providers or amending the operational setup.


If you believe you have some (or all) of these attributes and are looking to fulfil your potential in an engaging role with an excellent long-term career progression in a growing firm, we encourage you to apply.


  • Interest in Anti Money Laundering, Financial Crime and financial regulation
  • Good understanding and working knowledge of Microsoft Office, particularly Excel / Outlook
  • Comfortable working with detailed documentation
  • Articulate selfstarter with excellent communication skills
  • Flexible, entrepreneurial approach and an appetite for challenge
  • Highly organised and able to prioritise daily workloads whilst working efficiently and accurately under pressure
  • Ability to multitask in a fastpaced investment environment
  • Ability to demonstrate a high level of attention to detail
  • Have a high degree of integrity and professionalism, be a collaborative "team player", have empathy towards colleagues and clients
  • Comfortable receiving and providing feedback
Remuneration and Benefits

The salary is competitive and includes performance bonus as well as a company bonus

You can also expect:

  • Time off for volunteering and charitable giving
  • Life insurance, income protection insurance, company pension contribution, flu vouchers and health insurance cover.
  • Hybrid working, minimum three days a week in the office
  • Cycle to work scheme and secure workplace bike parking
  • Coffee, tea, fruit, snacks and breakfast cereals
  • Team lunches and social activities including summer and Christmas events
  • The opportunity to invest in the company's investment vehicles
  • Professional development, coaching, mentoring and career progression opportunities.
Contact Details

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