Brand Home Supervisors

1 week ago

Cockermouth, Cumbria, United Kingdom The Lakes Distillery Company PLC Full time
At The Lakes Distillery we believe in taking the lead and following our instinct.

We have been distilling for only 9 years, but this ethos has already resulted in us being voted number 1 of 8 distilleries to visit in the world before you die (World Whisky Day), hold Gold Certified status with Visit England since 2018, and most recently been awarded the _World's Best Single Malt_ at the 2022 Whisky Magazine Awards.

We endeavour to build a community within The Lakes that values the contribution different people make. Drawing upon their unique experiences will drive innovation and progress.

When recruiting, we are focused on attracting people who share our beliefs and brand values and want to join us on our journey.

You will need to be highly motivated at the prospect of joining an ambitious business, with an entrepreneurial approach.

We are looking for people who value quality above all else and believe in being courageous, seeking out opportunities and are passionate about the role they play in what is truly a team effort.


Main Purposes of Role:


The Brand Home Supervisor will manage the smooth and efficient running of a busy on-site operation across three site business units (Tours, Retail and Bistro), while supporting the Operations Managers in delivering the site-wide strategy and vision.

They will ensure the successful operation across people, processes, procedures, and implementation of effective working practices. They will also focus on executing cost-effective practices while assisting with revenue growth. Leadership and management of the Guest Experience Hosts will be critical to ensure the highest quality guest experience.

Principal Duties & Responsibilities of the role:

  • Manage a range of direct management reports critical to the success of the Guest Experience operation by delivering all KPIs, expected outcomes and development plans, while measuring performance through appraisals and regular workplace review.
  • Ensure all teams are working within forecasted labour cost expectations, and positions are appropriately covered, with the preparation and communication of site rotas.
  • Support the recruitment of Guest Experience Hosts and seasonal staff and build a team culture with the capability, energy, and purpose of delivering the Brand Home vision and strategy.
  • Supported by the HR Team and Brand Home Operations Managers, effectively manage all people aspects of the Guest Experience team.
  • Support all health and safety initiatives, ensuring that appropriate legislation and requirements are followed.
  • Develop and implement training procedures, development plans and regular team training sessions
  • Follow procurement and stock management processes and procedures, by appropriately managing stock rotation and stock levels, whilst adhering to budget and consumer demand. In addition, carry out all stocktakes.
  • Ensure guest experience areas are represented in line with a Visit England Gold Standard attraction.
  • Support the operations manager to achieve commercial goals through the timely completion of the necessary financial reports with a high level of attention to detail and accuracy.
  • Lead the guest experience team to ensure that the standard of service is in line with our strategy for daytoday operations and during events both on and off site.
  • Develop self and team in overall spirits knowledge with a specific focus towards The Lakes Distillery products.
  • Duty Management which includes responsibility and accountability for site security, cashing up, maintaining stock levels, and clear decision making.

Skills & Experience

  • Culture and solutionsfocused with the ability to act proactively to develop initiatives that have a positive and meaningful impact on the operation of the business
  • Exceptional leadership qualities, being able to deliver the vision with the team and foster engagement to actively participate in the successful delivery of the plan
  • Outstanding organisational and communication skills, with a detailoriented mindset and the ability to lead and develop a diverse group of people.
  • Comfortable with change and with the awareness and understanding to pivot where required and demonstrate the agility to meet the needs of a growing business.

Qualifications & personal attributes

  • A minimum of two years proven leadership and management skills, ideally gained in a hospitality environment
  • Persuasive and confident, with the ability to engage with the entire Lakes Distillery team and all our guests
  • Strong problemsolving capabilities with the ability to adapt to changing environments
  • Excellent leadership skills with a handson approach and leadbyexample work style
  • Experience of using IT Systems
  • An open, positive, and communicative personality
  • Clean full UK driving licence

Salary:
£26,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Onsite parking
  • Sick pay

Schedule:

  • Day shift
Ability to comm

  • Front of House Supervisor

    1 week ago

    Cockermouth, Cumbria, United Kingdom Brewers Fayre Full time

    Been working in hospitality for a while?Ready to lead a team?Well we have got you covered. A front of house supervisor is at the heart of our restaurants leading the team into day where no 2 days are the same. See below for a rewarding role that will keep you moving all shift long, think of the stepsROLE:Front of House SupervisorRESTAURANT NAME:Cockermouth...

  • Restaurant Supervisor

    1 week ago

    Cockermouth, Cumbria, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cockermouth Brewers Fayre. Working 35 hours per week, paying up to £12.32 per hourRestaurant Supervisor - Cockermouth Brewers FayreCome and be a Restaurant Supervisor at Brewers Fayre in Cockermouth. Act as the vital link between the kitchen and our Front of House team and put the 'super' into Supervisor Lead and manage...

  • Starbucks Shift Supervisor

    4 weeks ago

    Cockermouth, Cumbria, United Kingdom EG Group Full time

    Job description:Role: Starbucks Shift SupervisorLocation: Cockermouth, CA13 0QTHours: Part-Time / Full-Time Hours Available / PermanentHourly Rate: £12.25Bonus Scheme: Quarterly Bonus IncentiveCompany: EG GroupWe are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks Store Our Team Leaders are...

  • Food and Beverage Shift Supervisor

    1 week ago

    Cockermouth, Cumbria, United Kingdom Darwin Escapes Full time

    We are looking for a Food and Beverage Shift Supervisor to join our team at Keswick Reach Lodge Retreat in_ _Cockermouth, Cumbria. **_Fantastic competitive rate of £11.50_This is a permanent position to work full time hours. This will be 40 hours across variable days which will include weekends and bank holidays.Flexibility is essential to suit the needs of...

  • Healthcare Assistant

    1 week ago

    Cockermouth, Cumbria, United Kingdom Churchlake Care Full time

    Our Brand Promise:At Churchlake Care we're motivated by our commitment to deliver peace of mind, providing residents with safety and security in an environment where they can expect the same level of care and attention they would receive from a loved one. We promise to ensure our residents are respected, nourished and supported to express themselves, taking...

  • Electrical Stores Assistant

    1 week ago

    Cockermouth, Cumbria, United Kingdom M-Sport UK Full time

    ELECTRICAL STORES ASSISTANTOperating a flourishing global motorsport business with state-of-the-art facilities at home and winning performances around the globe, M-Sport UK provide the engineering expertise behind an award-winning range of competition cars and has become an industry leader with success across some of the world's most acclaimed motorsport...

  • Bistro Server

    1 week ago

    Cockermouth, Cumbria, United Kingdom The Lakes Distillery Company PLC Full time

    Based in an idyllic setting near Bassenthwaite Lake, The Lakes Distillery is a multi-award-winning single malt whisky producer, who is making big strides on the international stage. We're big-hearted and proud of our distillery home and are looking for a passionate and genuine hospitality professional to join us and continue our exciting and exceptional...

  • Brand Home Supervisors

    2 weeks ago

    Cockermouth, United Kingdom The Lakes Distillery Company PLC Full time

    At The Lakes Distillery we believe in taking the lead and following our instinct. We have been distilling for only 9 years, but this ethos has already resulted in us being voted number 1 of 8 distilleries to visit in the world before you die (World Whisky Day), hold Gold Certified status with Visit England since 2018, and most recently been awarded the...

  • Front of House Supervisor

    3 weeks ago

    Cockermouth, United Kingdom Brewers Fayre Full time

    Been working in hospitality for a while? Ready to lead a team? Well we have got you covered. A front of house supervisor is at the heart of our restaurants leading the team into day where no 2 days are the same. See below for a rewarding role that will keep you moving all shift long, think of the steps! **ROLE: Front of House Supervisor** **RESTAURANT...

  • Greggs Supervisor

    2 weeks ago

    Cockermouth, United Kingdom EG Group Full time

    **Role**: Greggs Supervisor / Team Leader **Location**: Cockermouth, CA13 0QT **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.55 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery!...

  • Greggs Supervisor

    3 weeks ago

    Cockermouth, United Kingdom Asda Express Full time

    **Role**:Greggs Supervisor / Team Leader **Location**:Cockermouth, CA13 0QT **Hours**:Part-Time / Permanent **Hourly Rate**:£11.60 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our Retail Team Leaders are...

  • Subway Supervisor

    3 weeks ago

    Cockermouth, United Kingdom Asda Express Full time

    **Role**:Subway Supervisor **Location**:Cockermouth, CA13 0QT **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.15 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Subway Store! Our Shift Leaders are...

  • Greggs Supervisor

    3 weeks ago

    Cockermouth, United Kingdom EG Group Full time

    **Role**: Greggs Supervisor / Team Leader **Location**: Cockermouth, CA13 0QT **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery!...

  • Greggs Supervisor

    3 weeks ago

    Cockermouth, United Kingdom EG Group Full time

    **Role**: Greggs Supervisor / Team Leader **Location**: Cockermouth, CA13 0QT **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £11.15 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery!...

  • Greggs Supervisor

    3 weeks ago

    Cockermouth, United Kingdom EG Group Full time

    **Role**: Greggs Supervisor / Team Leader **Location**: Cockermouth, CA13 0QT **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.55 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery!...

  • Restaurant Supervisor

    2 days ago

    Cockermouth, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cockermouth Brewers Fayre. Working 30 hours per week, paying up to £13.24 per hour **Restaurant Supervisor - Cockermouth Brewers Fayre** Come and be a Restaurant Supervisor at Brewers Fayre in Cockermouth. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead...

  • Restaurant Supervisor

    4 weeks ago

    Cockermouth, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cockermouth Brewers Fayre. Working 35 hours per week, paying up to £12.32 per hour **Restaurant Supervisor - Cockermouth Brewers Fayre** Come and be a Restaurant Supervisor at Brewers Fayre in Cockermouth. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead...

  • Restaurant Supervisor

    4 weeks ago

    Cockermouth, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cockermouth Brewers Fayre. Working 35 hours per week, paying up to £12.32 per hour **Restaurant Supervisor - Cockermouth Brewers Fayre** Come and be a Restaurant Supervisor at Brewers Fayre in Cockermouth. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead...

  • Restaurant Supervisor

    2 weeks ago

    Cockermouth, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cockermouth Brewers Fayre. Working 35 hours per week, paying up to £12.32 per hour **Restaurant Supervisor - Cockermouth - Cockermouth Brewers Fayre*** Come and be a Restaurant Supervisor at **Brewers Fayre** in **Cockermouth (CA13 0QX)**. Act as the vital link between the kitchen and our Front of House team and put the...

  • Restaurant Supervisor

    2 weeks ago

    Cockermouth, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cockermouth Brewers Fayre. Working 35 hours per week, paying up to £13.24 per hour **Restaurant Supervisor - Cockermouth Brewers Fayre** Come and be a Restaurant Supervisor at Brewers Fayre in Cockermouth. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead...

  • Greggs Supervisor

    3 weeks ago

    Cockermouth, United Kingdom Asda Express Full time

    **Role**:Greggs Supervisor **Location**:Cockermouth, CA13 0QT **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£11.60 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our Retail Team...

  • Restaurant Supervisor

    3 weeks ago

    Cockermouth, United Kingdom Beefeater Full time

    **Restaurant Supervisor - Cockermouth Brewers Fayre** Come and be a Restaurant Supervisor at Brewers Fayre in Cockermouth. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead and manage your team to amazing customer service every time. Immediate start. **PAY RATE**: Up to £13.24 per...

  • Restaurant Supervisor

    1 week ago

    Cockermouth, United Kingdom Brewers Fayre Full time

    We're currently recruiting in our Cockermouth Brewers Fayre. Working 35 hours per week, paying up to £12.32 per hour **Restaurant Supervisor - Cockermouth - Cockermouth Brewers Fayre** Come and be a Restaurant Supervisor at **Brewers Fayre** in **Cockermouth (CA13 0QX)**. Act as the vital link between the kitchen and our Front of House team and put the...

  • Starbucks Shift Supervisor

    2 weeks ago

    Cockermouth, United Kingdom EG Group Full time

    **Role**: Starbucks Shift Supervisor **Location**: Cockermouth, CA13 0QT **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £12.25 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks...

  • Starbucks Shift Supervisor

    4 days ago

    Cockermouth, United Kingdom EG Group Full time

    **Role**:Starbucks Shift Supervisor **Location**:Cockermouth, CA13 0QT **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£12.25 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks Store! Our...

  • Starbucks Shift Supervisor

    4 weeks ago

    Cockermouth, United Kingdom EG Group Full time

    Job description:Role: Starbucks Shift SupervisorLocation: Cockermouth, CA13 0QTHours: Part-Time / Full-Time Hours Available / PermanentHourly Rate: £12.25Bonus Scheme: Quarterly Bonus Incentive!Company:  EG GroupWe are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks Store! Our Team...

  • Starbucks Shift Supervisor

    1 month ago

    Cockermouth, United Kingdom EG Group Full time

    Job description:Role: Starbucks Shift SupervisorLocation: Cockermouth, CA13 0QTHours: Part-Time / Full-Time Hours Available / PermanentHourly Rate: £12.25Bonus Scheme: Quarterly Bonus Incentive!Company:  EG GroupWe are looking for a dedicated Shift Supervisor who can lead, inspire, and motivate a team to join our welcoming Starbucks Store! Our Team...