Pricing and Tenders Coordinator

1 week ago

Hemel Hempstead, Hertfordshire, United Kingdom Boston Scientific Full time

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.

About the Role

The core objective of this role is to support the Pricing and Tenders Manager and Divisional Managers to ensure effective application of pricing policies and accurate tender/quote documentation is supplied to the customer.

This full time permanent position is based from our Hemel office and offers a hybrid working model (three days in the office and two days remote per week).

Your responsibilities will include:

Guide internal stakeholders on the features, benefits, and business value of opposing deal types and how they can be implemented. Demonstrate good knowledge of current industry trends or information relevant to the Boston Scientific business. Process pricing and ensure relevant approvals are in place. Interpret, communicate, and aid in the preparation and delivery of excellent tender responses. Understand basic anatomy and alignment with internal divisional structure. Investigate, identify, and correct customer pricing queries and credit requests. Hold ownership to maintain relevant divisional price book. Knowledgeable with manufacturing information and quality procedures to answer customer specifications or requirements. Delivery of compliant, professionally produced proposals within customer defined timeframes. Co-ordinate and review / edit proposal input from a variety of key stakeholders in accordance with timescale following standard formatting and quality standards, in conjunction with tender instruction. Effectively administer the tender process and pre-qualifications (ESPDs), tendering and commercial proposals for current and potential customers. Submitting tender documents and ensuring that bids and tenders are submitted with the correct information and prior to any set deadline. Build and maintain internal and external stakeholder relationships, while encouraging open discussions through regular communications which contributes to continuous improvement opportunities. Be the central point of contact for any queries / clarification during the tender process, including awareness of Terms & Conditions, challenging clauses, warranties, liquidity damages, retention's, management fee's etc. where appropriate. Delivers above customer and company expectations within agreed time frames. Fully understands the logistic requirements of the customer in terms of delivery/procurement policy, consignment stock. Drives improved customer satisfaction and reports on issues. Act as interface to Customers and Sales Representatives with direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problems are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors. Act as needed to support and facilitate any field corrective action related to scope. Ensures compliance with applicable standard operating procedures to meet, comply and champion all quality, audit and regulatory commitments of Boston Scientific. Own, maintain, develop, and manage tender trackers. Attend and play a key contributing role in team and departmental meetings and newsletters. Facilitate cross divisional working and communications. Takes independent action to advise on potential customer offers in conjunction with department and divisional needs.

What are we looking for in you:

Required:

Can learn and implement company policies, procedures, and practices. Can work independently through own initiative as well as in a team. Excellent interpersonal skills in communicating with staff at all levels and can form strong working relationships. Demonstrates excellent organisation skills in dealing with multiple stakeholder accounts. Previous experience working with SAP or similar order/pricing management system. Previous experience of working with or supporting sales teams as well as working in a customer care environment. Proactively problem solve with stakeholders towards effective solutions. Excellent organisation skills and can meet deadlines. Attention to detail and can review and spot check documents. Advanced MS Office Skills (Word, Excel & PowerPoint). Effective communications across all levels of internal and external stakeholders. Problem solving skills that include development of long-term solutions. Manage and prioritise own workload while working under pressure.

Beneficial:

Previous experience of working in a contracts and tenders department. Previous experience of using Salesforce, Service Cloud, or similar CRM System. Experience of the healthcare or medical device industry. Understanding of standard contract terminology and implications. Understanding of public procurement guidelines and processes.

What we can offer to you:

Experience in a ground-breaking multinational company with attractive benefits. Upskilling. Mentoring. A company with a purposeful mission. A permanent position. Hybrid working.

Requisition ID: 583629

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § , Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.

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