Business Intelligence Specialist

1 week ago

Swindon, Swindon, United Kingdom Nationwide Full time

At Nationwide we aim to get things right first time but when something does go wrong, we pride ourselves in putting it right for our members quickly and efficiently. We are looking for experienced, dedicated and member-focussed data and insight professionals to support our efforts to put things right for members, ensuring we move at speed and with efficiency while doing the right thing at every stage.

As our name suggests, the Remediation Centre of Excellence is a specialised cross-community capability which rapidly assimilates knowledge and builds an understanding of emerging issues and incidents in order to effectively manage and plan the required remediation for impacted members. You'll be responsible for the shaping, development and management of reporting and analysis solutions to enable the team to respond to remediations and put it right issues as they arise with pace.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, at one of our offices. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here .

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

Who we are looking for

As a Business Intelligence Specialist in Remediations your responsibilities will include:

  • Shaping, building and managing specialist reporting and other data processes within agreed service level agreements, including helping to renovate the existing reporting estate.
  • Providing business partnering supporting to stakeholders to understand business requirements and translate into data solutions.
  • Development and provision of ad hoc analysis to support decision making within Remediations.
  • Using statistical techniques to define and select data samples.
  • Getting involved in business analysis and reporting, management of data and developing our data standards, in order to achieve the Data Analysis and Insight team outcomes.
  • Develop and maintain strong cross-community relationships and a help develop a strong team
  • Ensure the customer is central to all activity, customer experience is maintained and where possible improved through putting things right
What you'll be doing

We're looking for candidates that have experience within data and analytics environments, with experience in financial services preferred.

As a minimum requirement, you'll have:

  • Experience coding in Base SAS or equivalent coding-based analysis software.
  • Ideally be a fast learner who can champion new ideas
  • Experience of understanding business needs or regulatory requirements and delivering workable, efficient reporting and analysis solutions
  • Have excellent communication skills and be good at building relationships across all levels.
  • Be curious, innovative, creative and agile, developing and championing new ideas, spotting opportunities, and learning fast along the way.

Our Customer First behaviours are all about putting customers and members at the heart of how we work together.You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these.

  • Say it straight - Thisisabout being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand.
  • Push for better - Thisisabout aiming high and constantly looking for better in how we work together and serve our customers and members.
  • Get it done - Thisisabout prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome.

We know applying for jobs can sometimes feel like you're sending an application into a black hole. We review each application individually. So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance.

The extras you'll get

There are all sorts of employee benefits available at Nationwide, including:

  • A personal pension – if you put in 7% of your salary, we'll top up by a further 16%
  • Up to 2 days of paid volunteering a year
  • Life assurance worth 8x your salary
  • A great selection of additional benefits through our salary sacrifice scheme
  • Gympass – Access to a range of free and paid options for health and wellness.
  • Access to an annual performance related bonus
  • Access to training to help you develop and progress your career
  • 25 days holiday, pro rata
Why work for us?

Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank.

As a building society, we're owned by our members – that's our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose – Banking – but fairer, more rewarding, and for the good of society.

When you work at Nationwide, you can experience that difference for yourself. You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You'll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don't have to bank with a bank. They can choose a modern mutual instead.

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