Senior Implementation Consultant

2 weeks ago


Swindon, Swindon, United Kingdom Hexagon Asset Lifecycle Intelligence Full time

Responsibilities:

Hexagon's Asset Lifecycle Intelligence division(Hexagon) is seeking a Senior Implementation Consultant.

  • Works directly with clients to manage initial access, map and transfer data, create process documentation (functional requirements/designs/lessons learned), and train or coordinate training for client users.
  • Tests and troubleshoots functionality of installed systems.
  • Identifies and documents technical issues to be escalated to product and system integration teams for resolution.
  • Provides feedback based on client experiences to product and professional services teams for product and process improvements.
  • Works directly with clients onsite or provides project support remotely.
  • Works on presales activities.

Qualifications:

  • Mastering knowledge on specific solutions.
  • Building knowledge on multiple products.
  • Managing client expectations.
  • Participating in presales.
  • Crafting business outcome requirements.
  • Identifying upselling opportunities.
  • Estimating and scoping organization engagements.
  • English and preferably an additional European language
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