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manager, chief commercial officer
3 months ago
Xoserve is the Central Data Service Provider, that sits at the heart of Britain's complex gas market as a specialised contract management and assurance company.
Xoserve maintains accountability for the delivery of the Data Services Contract for the industry, which is delivered by a key outsourced service provider.
We embrace modern technology and want people who are adept at weighing up the needs of our customers, on either side, taking pride in connecting them via seamless automated and digital processes.
Reporting to the Associate Commercial Director, the Commercial Manager is responsible for overseeing strategic and day-to-day contract management for the delivery of bought-in goods and services.
This includes proactively monitoring end-to-end supplier performance to ensure it meets agreed levels and driving service improvement activities, where required.
This new role will be pivotal in Xoserve's attainment of its key strategic direction and future ambitions, by building robust, fair and enduring partnerships with primary supply partners.
The Commercial Manager shall be an advocate of Xoserve's vision and have the responsibility for ensuring our supply partners are totally aligned to our delivery model.
The Commercial Manager will also assist and contribute to the maintenance of all contract and procurement processes and repositories and monitor suppliers' performance through regular interface meetings and applying best practice principles and drive value engineering initiatives to secure optimum service provider performance delivery.
For all bought in services, work alongside procurement Colleagues to ensure that we apply robust and appropriate Commercial principles in the appointment of selected partners, in the supply of services and product sets.
Support contract negotiations that result in fair and reasonable commercial and contractual terms and conditions for Xoserve and the selected supply partner(s)
Contract Management;
Manage the contractual and commercial relationships with our main subcontractor and other third-party suppliers, to ensure delivery of contracted commitments to budget.
Manage contractual change control processes working closely with the relevant service recipient and business functions to ensure that the contract changes negotiated deliver the outcomes required by the Stakeholder.
Align contract changes, to ensure they reflect the requirements of Xoserve customers. Identify Commercial risks and apply effective mitigations, working with the Risk and Audit function.Create, update and actively monitor key service performance indicators and apply appropriate contractual levers to recover under performance. Provide advice and input to our contracting and commercial arrangements with industry and internal Xoserve customers.
Provide advice across the business on contract and commercial matters generally, acting as an initial point of escalation for contract challenges and liaising with legal, finance and the business to understand the implications and risks for Xoserve.
Developed understanding of contractual terms and conditions and contract management processes.Proven track record in supply market analysis and selection of suppliers.
Competitive salary (depending upon experience)
~ Discretionary individual bonus up to 15%
~ Generous Pension Scheme – up to 12% employer contribution
~ Generous Life Assurance provision – 4 x basic salary
~ Enhanced annual leave entitlement, with opportunity to buy additional holiday each year
~ Enhanced family friendly policies
~ Commitment to provide learning & development opportunities
~ Access to contributory Private Medical Insurance for employee and family (Bupa)
~ Health cashback plan for employee plus up to four dependent children (Medicash)
~24/7 virtual GP plus remote access to Physiotherapy, Mental Health Support and Medical Second Opinion ()
~ Electric Vehicle Salary Sacrifice Scheme (Octopus EV)
~ Free confidential Employee Assistance Programme (LifeWorks)
~ A wide range of wellbeing initiatives.
~ Fantastic range of discounts on high street retailers, grocery stores, cinema tickets,holidays and more
~ Volunteering hours for our local communities
~ Financial support to help cover the cost of one annual professional membership subscription
We are highly committed to building a diverse and inclusive workforce and actively encourage applicants to apply from underrepresented groups.
We adhere to a policy of making employment decisions without regard to race, ancestry, place of origin, creed, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
