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Prisoner Custody Officer
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Youth Escort Custody Driver
4 months ago
Base Location:
Greenford Vehicle Base, UB6 9AP
Permanent roles offering job stability & security
Pension (matched up to 6%), life insurance; 20 days annual leave (rising to 25 after 7 years' service) plus Bank Holidays and access to a range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, Retail and Hospitality discounts and more
A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, MIND, Simply Health Care and Dental Plans and more
A supportive team & culture where you'll get the chance to make a positive difference in a company passionate about diversity and inclusion
We are operational 24/6 and you'll cover various early and late shifts (minimum of 40hrs pw).
Flexibility is key as due to the nature of role there are a range of different working arrangements & additional hours.
There will be days when your finishing time is unpredictable, however, we operate a rota basis (provided 12 weeks in advance) that allows you the flexibility to enjoy meaningful time off to do the things you enjoy & love.
About the Role:
As an ECO at our base, you'll work as part of crew to provide safe and secure court transportation & custody services of Children & Young People.
You'll collect Children and Young People from Youth Offender Institutions or police stations and transport them safely and securely to courts whilst ensuring the care of their physical and mental wellbeing.
Once in Court you'll be responsible for every aspect of their care throughout the day until it is time for return to custody or release.
Duties include searching property & people; ensuring a high regard is paid to emotional and physical well-being of the young person and that any anxieties are recognised and managed; prevention of escape, self-harm, harm to others and damage to property; ensuring food and drink is available throughout the day and completing paperwork and data entry for the day.
What you need to do the jobOur current ECO's come to us with different work & life experiences, what you've done before doesn't matter, what matters is that you're committed to making a difference to the lives of others - the rest you will learn during your 5 1/2-weeks training course and through our experienced colleagues.
You'll need to hold a current driver's license, B/B1 License.You must be reasonably fit and have good written and verbal communications skills, using those skills to manage and control all situations.
Our roles would suit those who have a particular interest in working with Children & Young People.Try our careers assistant tool to find out more: Careers Assistant
Our Assessment Process:
Briefing call to assess eligibility
- Competency based Virtual Interview
Additional Information:
PECS
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.
We are innovators, committed to redesigning and improving public services for the benefit of everyone.Apply
At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).
