Administrator

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Rewards Training Scotland Full time
This is an apprenticeship that will fully support the Business Admin SCQF Level 6.


Core-Asset Consulting, a leading financial sector recruitment company based in Edinburgh, is looking for an Associate to join its rapidly expanding Core-Asset Solutions division.

Dedicated to helping our people achieve their potential, we promote a culture of teamwork, personal responsibility and initiative.


The Contractor Support role will assist with vetting and on-boarding services for interim hires, ensuring that clients are provided with a unique combination of vetting, contract management, payroll and aftercare services.


Key Responsibilities:

  • Achieve Service Level Agreements (SLAs) in terms of quality, productivity and accuracy of information given to the Client
  • To commit to personally putting the Client first and following process to provide an excellent Customer service at all times
  • Provide feedback to Consultants and Clients for progress of vetting
  • Develop an understanding of all Core-Asset Solutions products to be able to deliver an outstanding Customer service
  • Must actively seek & respond to feedback. Use service failures both internally & externally as an educator to improve our process, procedures & overall service to the Customer
  • Attend and contribute at regular team meetings
  • Document all vetting requests received and ensure the appropriate status and level of due diligence is assigned.
  • Assist in the planning and implementation of agreed initiatives/process changes, as directed by your line manager
  • Be flexible and adaptable at all times in response to the challenging, changing environment
  • Following process to deliver a high level of service

Job Types:
Full-time, Apprenticeship

Salary:
£18,000.00 per year

Schedule:

  • Flexitime
  • Monday to Friday

Ability to commute/relocate:

  • Edinburgh: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Expected start date: 17/04/2023

Flextime
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