Health Coaching Quality Lead

2 weeks ago

London, Greater London, United Kingdom Second Nature Full time

If you're an experienced dietitian (HCPC registered) with a vision to oversee and improve the delivery of health coaching at Second Nature, this is the role for you The successful candidate will be responsible for enabling us to continue to deliver world-class health coaching that empowers individuals to achieve their goals across all programmes at Second Nature.

You'll be responsible for directly reviewing the health coaching delivered by our team of nutritionists and dietitians, and be committed to ensuring the excellence of coaching practices. By leveraging internal review tools and incorporating coaching quality feedback directly from members, this role will provide consistent feedback to individual health coaches to foster their continuous professional development.

You will play a crucial role in identifying key themes and areas for improvement through coaching quality data analysis and regular reporting. You'll use these insights to inform and shape the broader training initiatives within our health coaching department. You should have a passion for, and experience in delivering feedback to support development, and bringing data to life to integrate key themes into preparing and delivering team training.

As we evolve as a company and integrate new methods of delivering coaching services or products, the coaching quality lead will be responsible for the development of innovative processes and tools to evaluate coaching performance, and optimise service delivery.

In order to develop and maintain a thorough understanding of the SN programme and coaching expertise, you will also manage a small caseload, working directly with members from various programmes.

In the role you'll collaborate closely with our team of health coaches, health coach managers and the head of health coaching as well as other teams across the business (i.e. product, engineering, NHS and partnerships) and be an integral part of our forward thinking and dynamic team of professionals. Together, we're committed to advancing the field of nutrition and behaviour change science to eradicate type 2 diabetes and obesity

At Second Nature, we embrace a hybrid working model to offer flexibility. For those outside London, occasional office visits (at least once per month) are required. London-based team members are in the office 1-2 times weekly, with the remainder of the week offering remote work options. This structure allows for both collaboration in person and the convenience of remote work, fostering a balanced and productive work environment.

If you're interested in an opportunity to be a part of a thriving wellness industry, come and join us on our mission to make healthy living astonishingly easy.

Applicants should be a dietitian registered with the HCPC, have a strong passion for supporting and communicating with other health professionals, excel at managing multiple priorities and be committed to working autonomously to support our team to deliver world-class health coaching.

The Company

Obesity has become a global epidemic; in the UK, we spend £9 billion a year alone on diseases like type 2 diabetes (that's 10% of the NHS budget). What's shocking is most of this is preventable – through sustained lifestyle and habit change.

Enter Second Nature.

We're here to help people take control of their health. By bringing together behavioural science, technology, and incredible people, our grand mission is to eradicate the global epidemic of chronic lifestyle diseases once and for all.

Our digital habit change programme – delivered digitally through a mobile app – helps people to improve their lifestyle, lose weight, and ultimately reduce their risk for conditions such as type 2 diabetes.

We're also one of the few consumer health brands that are also actively commissioned by the NHS to help people living with type 2 diabetes and the national weight management service.

You can find out more about working with us here and here.

Health Coaching

One of the critical components of the Second Nature programme is the Health Coach that supports and guides our members to make sustainable lifestyle and behaviour change. The majority of our health coaching is delivered digitally via written communication, allowing regular contact to help support hundreds of members every step of the way. Areas that our Health Coaches provide support and guidance on are:

  • Nutrition
  • Exercise
  • Sleep
  • Stress
  • Mindset

Requirements

A health and wellbeing geek that is keen to join one of the most innovative health tech start ups in the UK, and excited by the potential for technology to change the world.

  • A current HCPC Registered Dietitian
  • Task orientated and an ability to work to internal quality monitoring volumes, and quality measures
  • Strong written and verbal communication skills, and an acute awareness of the ever-evolving field of nutritional science
  • Professional experience in using behaviour change techniques (NLP and CBT models) to support improvement in health and wellbeing
  • Clinical experience working with people living with obesity and type 2 diabetes
  • A confident decision-maker capable of advocating for clinically appropriate decisions
  • Ability to think strategically to support continuous improvement within health coaching, and the wider business
  • Excellent organisational skills and time management skills; ability to thrive in a fast-paced environment
  • A suitable level of tech competence and comfortable working both autonomously and as a part of a team, in front of a laptop all day
  • Available to work 5 days per week (Monday to Friday), 40 hours per week

Benefits

  • An exciting job at a health-tech startup. You'll be able to see first-hand the impact that we have on improving thousands of people's lives and tackling the type 2 diabetes and obesity epidemic on a daily basis
  • You'll get to work with amazing, friendly and smart colleagues all incredibly passionate about solving the type 2 diabetes epidemic
  • Flexible working hours and autonomy over your workload to support your own wellbeing
  • Hybrid working policy (1-2 days in the office)
  • CPD budget of £200/year
  • Quarterly company meet ups/socials in London
To apply

Please complete the application form, and attach your CV.

If we don't have a chance to get back to you, we're not intentionally being rude, but please assume it's a no for now

  • Data Quality Lead

    2 weeks ago

    London, Greater London, United Kingdom Quality Analytics Full time

    Job Title: Data Quality Lead Company: Ageas UK Contract Type: Permanent Work Location: Eastleigh – Hybrid Work Setup Salary: c£55,000 Dependent on Experience Data Quality Lead: Ageas UK's Enterprise Data team has an exciting opening for a skilled and ambitious Data Quality Lead to devise, carry out, and implement the Data Quality Strategy at an...

  • Football Coach

    2 weeks ago

    London, Greater London, United Kingdom KSI Coaching Full time

    About usKSI Coaching is a coaching company who specialise in football. We mainly want to provide the best football experience for kids whether they have never played before or not. We believe all kids deserve to get the best quality coaching regardless of ability or standard.Our work environment includes: Lively atmosphere Flexible working hours Company...

  • Health Coaching Quality Lead and Safeguarding Deputy

    2 weeks ago

    London, Greater London, United Kingdom Second Nature Full time

    If you're an experienced dietitian (HCPC registered) with a vision to oversee and improve the delivery of health coaching at Second Nature, this is the role for you You'll be responsible for regularly reviewing the health coaching delivered by our team of nutritionists and dietitians, and play a pivotal role in ensuring the excellence of coaching practices....

  • Performance Coach

    2 weeks ago

    London, Greater London, United Kingdom Westfield Health Full time

    Job title Performance CoachLocation LondonOpportunity Full Time, PermanentThe role of a Performance Coach is central to providing our customers with a safe, caring, professional and proactive service, focussed on supporting your clients with expertise and guidance to achieve their desired outcomes.Westfield Health are dedicated to making a healthy difference...

  • Schoolboy Coach

    2 weeks ago

    London, Greater London, United Kingdom Westfield Health Ltd. Full time

    Performance Coach Full Time, Permanent The role of a Performance Coach is central to providing our customers with a safe, caring, professional and proactive service, focussed on supporting your clients with expertise and guidance to achieve their desired outcomes. Westfield Health are dedicated to making a healthy difference to the quality of life of our...

  • Health Coach

    2 weeks ago

    London, Greater London, United Kingdom Happy Koala LLC Full time

    Happy Mammoth is a fast-growing natural food tech business selling across Europe, Australia and the United States. We specialize in formulating, producing and marketing gut, digestive and microbiome health foods and natural supplements, designed to help our clients make long-lasting positive health changes and start living very full lives again.Our company...

  • Lead Coach

    2 weeks ago

    London, Greater London, United Kingdom NHS Digital Full time £5,132

    We're looking for an Agile Coach! Are you ready to join a team that's at the forefront of digital transformation in the healthcare sector? NHS England Transformation Directorate is driving change to enhance health and care services across the country, playing a crucial role in supporting patients, clinicians, and researchers. As a Lead Agile Coach, you'll be...

  • Health and Wellbeing Coach

    2 weeks ago

    London, Greater London, United Kingdom Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Full time

    We're looking for a health and wellbeing coach to join our SASH sexual health partnership. The post holder will plan and deliver high quality, innovative one-to-one and group support to individuals accessing services which reflects our person centred values and the high levels of ambition we have for the health, wellbeing and self-management of clients.

  • Health and Wellbeing Coach

    2 weeks ago

    London, Greater London, United Kingdom Consortium of Lesbian, Gay, Bisexual and Transgender Voluntary and Community Organisations Full time

    We're looking for a health and wellbeing coach to join our SASH sexual health partnership. SASH is a partnership led by Turning Point with Naz, Metro and London Friend. London Friend is the LGBTQ+ lead. SASH works across three central London Boroughs (Westminster; Kensington & Chelsea; and Hammersmith & Fulham). The post holder will plan and deliver high...

  • Health & Fitness Coach

    2 weeks ago

    London, Greater London, United Kingdom King's College London Full time

    Job descriptionThis is a hugely exciting time to be joining the King's Sport and Wellness team at King's College London as we look to begin the next stage of our delivery from , _to connect with our community to find their personal best_.The post holder will contribute to the department's mission to deliver unique sport and wellness experiences that unite...

  • Health Coach

    2 weeks ago

    London, Greater London, United Kingdom Acacium Group Full time

    Health & Wellbeing CoachXyla Health & Wellbeing (part of Acacium Group)Field-based with frequent travel across North West LondonEmployment Type: Permanent, 0 hour contract (3 days a week)Hourly rates: 1:1 = £ Group Sessions = £22.67Unlock your potential:Are you an Exercise and Nutrition professional looking for a flexible working opportunity? We are...

  • Lead Agile Coach

    2 weeks ago

    London, Greater London, United Kingdom NHS Digital Full time

    Full-time, flexible working options considered Additional allowances: Where applicable subject to a London weighting allowance which is 20% of your salary subject to a minimum payment of £5,132 and a maximum payment of £7,746 Driven by the recommendations of the Wade-Gery review, NHS England Transformation Directorate has the mandate to deliver a...

  • Lead Agile Coach

    2 weeks ago

    London, Greater London, United Kingdom NHS Digital Full time

    About the role Driven by the recommendations of the Wade-Gery review, NHS England Transformation Directorate has the mandate to deliver a broad, complex set of products, platforms and services which play a vital role in the delivery of health and care across the country every day. Using digital technology to support citizens, patients, clinicians and...

  • Health and Wellbeing Lead

    2 weeks ago

    London, Greater London, United Kingdom Second Nature Full time

    If you're an experienced dietitian (HCPC registered) with a vision to oversee and improve the delivery of health coaching at Second Nature, this is the role for you You should have a passion for, and experience in delivering feedback to support professional development, and bringing data to life to integrate key themes into team training. In this role, you...

  • Mental Health Service Development Lead

    2 weeks ago

    London, Greater London, United Kingdom Quality Care Recruit Full time £57,000

    This range is provided by Quality Care Recruit. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Quality Care Recruit Head of Care Recruitment | Delivering Quality Care Recruitment | Quality Care Recruit Quality Care Recruit Seeks Transformative...

  • Pip Clinical Lead

    2 weeks ago

    London, Greater London, United Kingdom Health Management Full time

    IntroductionBe part of something greatMaximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.From assessments and health services to employability programmes...

  • Health & Fitness Coach

    2 weeks ago

    London, Greater London, United Kingdom Kings Sport & Wellness Full time

    Key responsibilities To write, implement and review inductions and personal fitness programmes in line with the King's Sport & Wellness Gym Experience to actively coach on a range of fitness and wellbeing aspects when staffing the gym floor. To conduct, write, implement, and review programmes in line with the Active Wellness Scheme delivered across King's...

  • Quality Lead and Safeguarding Deputy

    2 weeks ago

    London, Greater London, United Kingdom Second Nature Full time

    If you're an experienced dietitian (HCPC registered) with a vision to oversee and improve the delivery of health coaching at Second Nature, this is the role for you You'll be responsible for regularly reviewing the health coaching delivered by our team of nutritionists and dietitians, and play a pivotal role in ensuring the excellence of coaching...

  • Team Manager

    2 weeks ago

    London, Greater London, United Kingdom Quality Analytics Full time

    Job Title: Data Quality Lead Contract Type: Permanent Eastleigh – Hybrid Work Environment Data Quality Lead: The Enterprise Data team at Ageas UK has a fantastic opportunity for a skilled and ambitious Data Quality Lead to develop, implement and launch the Data Quality Strategy at an organizational level. This is a great chance for a driven Data...

  • Health and Wellbeing Coach

    2 weeks ago

    London, Greater London, United Kingdom Acacium Group Full time

    Health & Wellbeing CoachXyla Health & Wellbeing (part of Acacium Group)Field-based with frequent travel across Lambeth and surrounding areasPermanent, 0 hour contract (3 days a week)Hourly rates: 1:1 = £ Group Sessions = £22.67Must have access to own carUnlock your potential:Are you an Exercise and Nutrition professional looking for a flexible working...