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Call Centre Assistant

3 months ago

Grantham, Lincolnshire, United Kingdom Downtown Stores Full time
Every day our customers are inspired by a range of quality products and services offered across our stores.

Our aim is to provide each customer with an exceptional service that complements our extensive product range and caters individually to each customer's needs.


To support the aim of enhancing our customer experience and play a part in the day-to-day operation of our call centre, we are seeking an Assistant to join our team at weekends.


Although not essential, applicants would be at an advantage if they have previous experience assisting customers or working in a similar environment.

Hours are 6 per week usually worked on either Saturdays or Sundays during store opening times.

However, a flexible approach to working days and times is desirable, and you should be available to work varying days and additional hours if required, including occasional shifts during the week.


This role is a national minimum wage position, and our benefits package includes staff discount of up to 20% across all of our stores, industry-leading rewards for long service and free parking.


If you feel you would be an asset to our team at Downtown Grantham, we would love to hear from you.


Job Types:
Part-time, Permanent

Expected hours: 6 per week

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Onsite parking
  • Sick pay
  • Store discount

Schedule:

  • Day shift
  • Weekend availability

Experience:

  • Customer service: 1 year (preferred)

Work Location:
In person

Reference ID:
G0406