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Head of Cost Management

3 months ago

Jersey, United Kingdom HSBC Full time

Head of Cost Management

Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential.

Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.


As an HSBC employee Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package.

This includes private healthcare for all employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking a detail orientated person to join the Chief Administrative Office (CAO) team in the role of Head of Cost Management


The Head of Cost Management is part of the Chief Administrative Office who sit within the Chief Operating Office and support Wealth and Personal Banking (WPB), Commercial Banking (CMB), Entity Chief Operations Officer and other parts of the Entity with an extremely broad range of complex, BAU and strategic initiatives.


_The tasks include, but are not limited to:_

  • Oversight on Direct and Indirect costs for both WPB, CMB, COO and some parts of the Entity being able to articulate the costs in a clear story, translating complex information in a simple, and meaningful way.
  • Setting up and ongoing management of 'Cost Management Units' to work with accountable stakeholders on specific cost lines on a monthly basis.
  • Dealing with detailed financial MI, often in a raw format, analysing this data and translating key information and trends to key stakeholders across the business.
  • Supporting the delivery of the annual Financial Resource Plan (FRP) process and the monthly forecast exercise, leading on costs for both.
  • Monthly review and challenge of IT Associated costs (CAMs) amongst other indirect costs
  • Delivering accurate reporting to various WPB, CMB, Country, Regional and Group governance forums.
  • Responding to Ad Hoc and often urgent requests from senior stakeholders on potential cost challenges and/or opportunities
  • Supporting the wider team within CAO on varied tasks that sit outside of Cost Management to support the collective delivery of the team at large

In this role, you will:

  • Own numerous initiatives, including cost and FTE management, to enable CIIOM WPB & CMB to operate efficiently.
  • Have a willingness to support the wider CAO team
  • Balance priorities to ensure delivery of tasks whilst managing relationships with stakeholders across the business.
  • Be proactive with fresh ideas, whether internal or external best practice.
  • Find the best solution to complex problems and deliver within tight timescales, engaging with, and securing the support of internal stakeholders.
Requirements

To be successful in this role you should meet the following requirements:

  • Strong organisational, planning, interpersonal, management and negotiation skills with an ability to learn quickly.
  • A flexible and adaptable approach, working to ensure the success of the team.
  • Contribute productively to team objectives, sometimes supporting and leading activities to achieve shared goals.
  • Experience of making prompt and practical business decisions, even in times of ambiguity, considering alternative perspectives and taking responsibility for outcomes
  • Experience working in relevant environments e.g. Banking / Retail Banking and Wealth Management.
  • Exceed expectations whilst supporting and encouraging others to do the same.
  • Exceptional spoken and written communication skills, with experience of adapting your style and approach to the audience.
We want everyone to be able to fulfill their potential which is why we provide a range of flexible working arrangements and family friendly policies