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Trainee Sales and Service

3 months ago

Coventry, Coventry, United Kingdom BMW Group Retail Full time
Sytner Coventry is looking for a Trainee Sales and Service - Brand Expert.

Your role
This is a unique programme to Sytner, delivered by the
BMW Group Training Academy.

As a Sytner
BMW Brand Expert, you will be the first point of contact for customers by initiating conversation and building rapport to excite them about the brand.


During the first 12 months of this comprehensive training programme, you will be the dedicated
BMW Brand Expert, widely known as a
BMW Genius.

You will have the opportunity to learn and experience everything there is to know about the
BMW product range and technology without the requirement to sell.

Your role will be customer-focused, creating inspiration and excitement, offering exceptional customer service and personalised care. You will become a certified
BMW Product Genius, as well as obtain an IMI Diploma Level 2 in Customer Service with an exceedingly bright future


You will use your product knowledge and customer experience to promote the benefits and unique selling points of
BMW, accessories and vehicle ownership.


This is a full-time role with weekends working on a rota to ensure we provide our customers with the highest possible levels of service.


Your profile


Ideally, you will have previous experience working in retail and be able to maintain exceptional customer care in a competitive environment.


A passion for delivering excellent customer service is a key attribute of the position, along with a determination to expand your knowledge and inspire others; you will demonstrate enthusiasm and self-motivation to excel in customer service.


This role is a fantastic opportunity for those who enjoy meeting people and working for a prestige brand in a highly successful and motivated team.

It provides a crucial stepping stone for progression into our Sales or Service operation and gives you the option to develop in the specialism which excites you the most

Rewards

  • Enhanced Holiday Entitlement 33 days inc. bank holidays
  • Industryleading Maternity, Paternity and Adoption Pay
  • Career Development
  • Recognition of Long Service every 5 years
  • Discounted Car Schemes
  • High Street Discounts
  • Discounted Gym memberships
  • Cycle to work scheme
  • One day a year paid voluntary / community work
  • Business social events

Similar searches:

BMW, Permanent, Full-time, Sales / Customer Service, Competitive

Retailer
Sytner Coventry

Location
Coventry

Salary
Highly Competitive

Starts
31 May 2023

Closes
22 Jun 2023

Brand

BMW

Contract Type
Permanent

Hours
Full-time

Business Area
Sales / Customer Service