Higher Executive Officer

2 weeks ago

Belfast, United Kingdom Brook Street UK Full time

Brook Street (UK) Ltd are delighted to work with an established Public Sector Organisation located in Dundonald


Our client is looking for a Higher Executive Officer to work in their Transport Department based in Dundonald.

As Higher Executive Officer, you will provide an exceptional customer service experience, advice and assist officers, customers, the public and other professionals in respect of agreed aspects of the Transport Department as directed by the Programme Manager.


You will be accountable for providing high quality transport services for eligible pupils that are economically efficient and delivering a high quality and safe service for their children and young people. You will work alongside the Transport Operations Locality Manger in leading on the day-to-day operational management of the service.


You will be proficient in MS Packages such as Excel, Outlook, and Word. You will be confident in the daily use of spreadsheets and databases and will conduct typing and word-processing duties.

This role will have supervisory responsibilities for a range of administrative staff, senior driver, drivers, and escorts operating in the locality.


SUCCESSFUL APPLICANTS MUST:

  • Hold an NVQ Level 3, BTEC National or two A-levels or equivalent or higher examination qualifications.


SUCCESSFUL APPLICANTS WILL:

  • Provide administrative support in relation to all aspects of the work of the programme using the full range of IT equipment including word processing/typing, databases, spreadsheets, email, fax, intranet, and internet facilities.
  • Support in undertaking comprehensive research and investigations as required.
  • Assist in the collation of factual data and statistical information from various sources to support the work of identified officers within the service.
  • Prepare letters, minutes, notes, and other clerical support to officers as appropriate and as directed by the programme manager.
  • Use initiative, tact, and diplomacy in responding to queries, issues and problems which arise within the section in the absence of the programme manager.
  • Order and monitor supplies of stationery and office requisitions for all staff within the section along with diary management of stakeholders.
  • Be responsible for maintaining efficient recording and filing systems within the service as directed by the programme manager.
  • Delegate tasks to the office team in the absence of senior management.
  • Professional and effective telephone techniques along with good oral and written communication skills.
  • Work as part of a busy team with excellent communication and organisational skills.

YOU WILL BENEFIT FROM:

  • Full training and induction
  • Competitive rates of pay
  • Accrue holiday hours as you work
  • Brook Street (UK) Ltd back-office support and mentoring

The rate of pay is £13.61 per hour, the hours of work are Monday to Friday.

If you would like to apply for this role, please call Melissa at Brook Street (UK) Ltd on or email your CV via the `Apply` link

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