Customer Service Administrator

2 weeks ago


Cambourne, Cambridgeshire, United Kingdom Needle in a Haystack Ltd Full time
Contract, Full-Time, Day Shift

Number of openings: 1

Hybrid Working

This a 12 month fixed term contract, maternity cover. Potential for a permanent role depending on performance

The Package - What you could earn:

  • Basic salary negotiable depending on experience
  • Hybrid role 2 days a week in the office
  • 08:30 to 17:00 Monday to Friday

Customer Service Administrator - Main Duties and Responsibilities:

  • Work within the team for Seed administration. Sales order and Purchase order processing
  • Pricing Purchase orders with internal confidential price lists
  • Accurate record keeping of amendments and correspondence with suppliers and internal customers
  • Administrative support to cover seed orders for regional depot staff absence
  • Seed distribution. Creating logistics paperwork for our third party and dealing with logistics enquiries as they arise
  • Be a point of contact for seed related enquiries, shared responsibility of answering the main line and diverting incoming calls
  • Confident telephone manner to speak directly to Suppliers, Agronomists, and Farmers as appropriate
  • MZ Excelerator distribution in the spring, managing stock levels
  • Placing orders, follow up conversations with depots and chasing deliveries
  • Providing reports for the Fertiliser Manager on request
  • Potential for cover for commercial queries
  • Requesting prices from suppliers, liaising with agronomists.

The Person - Skills, Knowledge, Qualifications and Experience:

  • Be a good team player, but also comfortable when managing tasks individually
  • Good level of IT literacy, in particular Excel and experience on sales order processing systems
  • Strong administrative skills with an eye for detail
  • Job Category: Administrative Assistance_
Job Reference: 183264_

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