Neighbourhood Services Assistant

2 weeks ago


Cambourne, Cambridgeshire, United Kingdom South Cambridgeshire District Council Full time

Summary:

From January 2023 until March 2024 the Council is taking part in a 4-day working week trial.

A 4-day week is when full-time staff work one less day per week (4 days instead of 5) but still get paid the same salary.

It is all about getting the same amount of work done and being as productive as possible. It is not the same as compressed hours, which is working the traditional 37-hour week over 4 long days. A 4-day week for a full-time employee at the Council will consist of 30 hours. For part time staff, the amount of hours reduced would be calculated via a pro-rata reduction.

A helpful way of explaining this arrangement is that staff will need to get 100% of their work done, in 80% of the time, for 100% of their salary.

The purpose of this trial is to better support the health and wellbeing of our colleagues, while still delivering an excellent service to our residents.

We are looking for an enthusiastic and motivated person to join our busy Neighbourhood Services team.

You will possess excellent organisational skills, be committed to providing excellent customer service and day to day support to our Neighbourhood teams (Housing Services and Housing Enforcement).


This is a very demanding and varied role that will require you to prioritise and manage your own workload as well as providing support to the neighbourhood teams.

You will need to be confident when dealing with customers face-to-face and on the telephone.


You will have experience of providing a customer facing service role, a good knowledge of Microsoft Office, manual and computerised record systems and must be be able to maintain up to date and accurate records.

Excellent organisational and communication skills along with the ability to take a flexible approach to the varying demands of the role are also key requirements.

If you would like more information about this role, please contact Debbie Barrett, Housing Services Team Leader on

Closing date:
Friday 11 August 2023

Interview date:
To be confirmed

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