Guest Service Assistant

5 months ago


Cambourne, United Kingdom Lighthouse Hotel Management Full time

The Holiday Inn Express Cambridge West - Cambourne is looking for a **Guest Services Assistant** to join their team This position will be full time, 40 hours a week, working five days out of seven. This 144 bedroom hotel opened in February 2022, and has dining area to serve breakfast and evening meals.

The successful applicant for this role will deliver excellent customer service and have strong administration and computer skills with a good telephone manner, have a positive and confident ‘can do' attitude, be willing to learn. You will be a team player to assist in all areas of the front of house operation. Part of the IHG family of brands, this exciting role provides an excellent opportunity to join the team and be part of an iconic-branded hotel in a busy competitive market place.

**What Are We Looking For?**

We're looking for an individual who has;
- A great personality and be genuine, approachable and attentive
- A proven track record in a similar role
- Good organisation, communication and planning skills gained through previous experience

**Perks and Benefits**:

- Competitive salary and opportunities for career growth within Lighthouse Hotel management family.
- Enhanced benefits for all employees - including 24/7 access to an online GP
- Extensive training and development programs to enhance your skills and knowledge.
- Employee / Friend & Family discounts on hotel stays and dining with IHG worldwide
- Vibrant and inclusive work environment with a diverse team.
- Employee recognition programs to celebrate your achievements.
- Free meals on duty
- Free parking


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